15 Replies Latest reply on Jul 7, 2014 10:20 AM by djschaeff

    Presenter 9 installation error

    Zifang Su

      I tried to install Presenter 9 and got the error that a conflicting version exists. I have already done the following:

      1. Uninstalled Presenter 8 through control panel
      2. Restarted my computer
      3. Check my office version (64-bit)
      4. When installing, chose the 64-bit option
      5. Try to install and receive that error

       

      Please assist!

       

      Thank you!

       

      kind regards

      Zifang