1 Reply Latest reply on Jul 6, 2013 6:15 AM by A.T. Romano

    Elements 11

    1jacklay8925

      Dear Support

      I can't download updates for Elements 11 I had the same problem with 10 I said problem with server. I can log in to your web site so my net works.

      Thank You

      Jerry

        • 1. Re: Elements 11
          A.T. Romano Level 7

          1jacklay8925

           

          Please go to the Device Manager/Network Adapters and let us know what is listed there.

           

          I am hoping to find the Microsoft Virtual WiFi Miniport Adapter.

           

          If you do find it, right click it, select Disable, and see if that resolves your issue.

           

          We will be watching for your results.

           

          Thanks.

           

          ATR