I installed Adobe Digital on my laptop but when I tried to authorize it the authorization links were grayed out. I uninstalled Adobe Digital, rebooted and installed again with the same results. Tried it the third time and was able to select the link. When I tried to enter my ID and password I receive the following message: "You can only authorize this computer with an Adobe ID that hasn't been previously used to authorize any other computer or mobile devices. Please try again."
Adobe help states that I should try to use the same ID and password on all computers so that it is easier to remember.
How do I authorize my Adobe Digital without creating a new ID which may or may not work.
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Unfortunately, it often then gives misleading error messages about what is wrong.
Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
(Uninstalling and reinstalling does not get rid of the authorizations).
Restart ADE, and then reauthorize with your Adobe ID.
Thanks, this worked great.