2 Replies Latest reply on Jul 6, 2013 5:57 PM by RNL001

    authorization failjure

    RNL001

      How do I delete all my authorizations?  I cannot transfer any books to my NOOK anymore.

      I tried making a new ID but that did not work.

        • 1. Re: authorization failjure
          sjpt Level 4

          Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

          Unfortunately, it often then gives misleading error messages about what is wrong.

          Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your Adobe ID.


          • 2. Re: authorization failjure
            RNL001 Level 1

            Thank you for the response.

             

            I performed the action you noted below but it did not correct the

            problem.

             

            I still cannot copy an Ebook to my NOOK without getting a "no permission

            to copy" notice.

             

            My operating system is MS7.