0 Replies Latest reply: Jul 6, 2013 3:18 PM by Tripgal RSS

    Elements 11 finds photos but says it can not download them

    Tripgal

      Photoshop Elements 11 downloaded most of my photos, but there are 167 left that it has not.  It gave me a message that said it could not download them because either my battery was load or that the camera was not securely connected.  I tried changing the battery and check the connections, even used a different USB drive on my computer and still get the same message.  Now originally a program on my computer called Panasonic Fun Photo (or something like that) popped up when I started to download from the camera, and I tried to close it.  I had some message come up the second time I tried to download to Photoshop that there was a movie it was trying to download and got stuck at 4%.  There is no movie on the camera.  I went through all 406 pictures and can't figure out why this came up.  I uninstlled the Panasonic program because I thought it might be interfering, but still can not get the 167 pictures that Adobe Photoshop finds but says it can not download.  What do I do?