You can launch Terminal from "/Applications/Utilities", input the following command and press "return" key to run it:
sudo "/Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5"
Input the password of superuser when being prompted and press "return" key. Extension Manager CS5 will be launched with administrative privilege.
Extension Manager has added privilege escalation feature since CS5.5. You will be asked to input superuser name and password if the current permission is inadequate so that you can perform the action you want successfully.
Running "sudo" by itself threw an error in terminal. I ran sudo chown 'username' file_extension and it didn't seem to work as I am still getting the permissions error.
Could you check whether the installation location of Extension Manager CS5 in your Mac is the same as what I used in the command? If not, you have to replace it with the actual location; if yes, did you input the exactly command I told you? What error did you get?
The location of Extension Manager was where yo specified.
I enter in the command you suggested and I am prompted to enter a password (assuming root). After I enter the password, I get this error:
"sudo: /Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5: command not found"
I left off "/Applications" at the beginning as I was already in the Applications directory.
Did you enclose the full path with double quotation marks? Because the full path contains space character, you have to use double quotation marks. i.e.,
sudo "./Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5"
sudo "Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5"
If you left off "/Applications", you must remove the leading slash or add"." before the leading slash.
sudo "/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5"
I used the path as specified and I am still getting the same error. Here is the path I used while in the "Applications" directory:
sudo "Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager"
You missed " CS5" at the end.
The Terminal output was different this time, but I still get the permissions error when I try to install the extension. Here is the terminal output:
inflating: /private/var/root/Library/Caches/TemporaryItems/ZDR0456.TMP/exman_raw.zip_UNPACK/idcs5_As signment UI.mxi
creating: /private/var/root/Library/Caches/TemporaryItems/ZDR0456.TMP/exman_raw.zip_UNPACK/Plug-Ins /
creating: /private/var/root/Library/Caches/TemporaryItems/ZDR0456.TMP/exman_raw.zip_UNPACK/Plug-Ins /InCopyWorkflow/
extracting: /private/var/root/Library/Caches/TemporaryItems/ZDR0456.TMP/exman_raw.zip_UNPACK/Plug-Ins /InCopyWorkflow/Assignment UI.InDesignPlugin
This is normal output by unzip library when this library unzips the zxp file. But according to the log, you were trying to install "Assignment UI" extension which is pre-installed extension. It's InDesign built-in extension. It has taken effect in InDesign once you installed InDesign CS5. You don't have to install it manually. Why do you want to install it? Installing pre-installed extensions manually will corrupt the built-in extensions which work well at first.
I am actually trying to install an extension for PS CS5 via the EM client and that's when I get the permissions error (in the EM client). I am not trying to install anything manually.
But the Terminal output didn't show expected unzipping PS extension message. Perhaps you didn't paste the complete output. Anyway, you can refer to http://forums.adobe.com/message/4275082#4275082 to generate log files (please change all "CS6" to "CS5"). After you reproduced your problem, send all the log files to email@example.com to help troubleshooting.
Had the same problem (actaually some of my extension users have run into the same problem). Your suggestion works, but opening Terminal and launching Extension Manager CS5 as a super user is obviously not a good user experience. Users also have to remember to launch this way to remove extensions.
Our users really need an Extension Manager CS5 that handles permissions. Anything we can do for a better experience?
This is why we added privilege escalation feature in Extension Manager CS5.5 to provide better user experience.
Maybe you can consider the possibility to change file destination from product installation folder to per-user configuration folder provided that the extension still works well. For example, instead of copying files to "C:\Program files (x86)\Adobe Dreamweaver CS5\configuration\Commands", copy them to "C:\Users\<UserName>\AppData\Roaming\Adobe\Dreamweaver CS5\en_US\Configuration\commands". In this way super user privilege is unnecessary.
You can also write the "sudo ....." into a script file or something similar so that users don't have to type long text.