7 Replies Latest reply on Jul 9, 2013 9:32 AM by Virtute

    Failed to Initialize

    Virtute

      I'm running the most current version of Firefox on Windows XP and I'm having trouble with flash player 11.7.700.224.

       

      Everytime I go to install it, it stops at 50% saying that it has "failed to initialize". I have tried the suggestions as per the main installation and FAQ pages, including downloading the .msi over .exe, and a clean start. I've tried going through the previously asked questions/answers here in the forum, but I'm not getting any different results.

       

      Any suggestions?

        • 1. Re: Failed to Initialize
          mungox Level 1

          install IE & try that to download.

           

          Or use another computer, save the file and xfer it to yours.

          • 2. Re: Failed to Initialize
            pwillener Level 8

            "Failed to initialize" should not occur if you use the full installers from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header or the .msi installers.

             

            If it still does, can you please post the contents of the FlashInstall.log file in C:\Windows\system32\Macromed\Flash

            • 3. Re: Failed to Initialize
              Virtute Level 1

              It's no longer saying "failed to initialize" and is letting me install it. (This might be due to the fact that I tried installing the beta version this time) However, I still cannot watch videos/play games/hear audio. They all say that I "have not installed the latest version of flash player" and of course links me back to this site.

               

              I'm hoping this is the contents you are refering to:

              =O====== M/11.7.700.224 2013-07-07+04-57-34.718 ========

              0000 [I] 00000010 "C:\DOCUME~1\NADIAO~1\LOCALS~1\Temp\InstallPlugin_11_7_700_224.exe" -install -msi

              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

              0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

              0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

              0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

              0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

              0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

              0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

              0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0011 [W] 00001036 Software\Opera Software/Plugin Path 2

              0012 [W] 00001036 Software\Opera Software/Plugin Path 2

              0013 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_7_700_224.dll

              0014 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe

              0015 [I] 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

              0016 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash

              0017 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

              0018 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

              0019 [I] 00000012

              =X====== M/11.7.700.224 2013-07-07+04-57-39.750 ========

               

              =O====== M/11.7.700.224 2013-07-07+16-40-32.015 ========

              0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe"

              =X====== M/11.7.700.224 2013-07-07+16-40-35.203 ========

               

              =O====== M/11.7.700.224 2013-07-07+16-41-01.531 ========

              0000 [I] 00000010 "C:\Documents and Settings\Nadia Ouellet\My Documents\Downloads\install_flash_player(3).exe"

              0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

              0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

              0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

              0004 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

              0005 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

              0006 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0007 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0008 [W] 00001036 Software\Opera Software/Plugin Path 2

              0009 [W] 00001036 Software\Opera Software/Plugin Path 2

              0010 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_7_700_224.dll

              0011 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe

              0012 [I] 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

              0013 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash

              0014 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

              0015 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

              0016 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

              0017 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

              0018 [W] 00001106

              0019 [W] 00001106

              0020 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

              =X====== M/11.7.700.224 2013-07-07+16-41-40.296 ========

               

              =O====== M/11.7.700.224 2013-07-07+16-59-42.515 ========

              0000 [I] 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe -uninstall plugin -msi

              0001 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

              0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

              0003 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe 5

              0004 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe 5

              0005 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

              0006 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

              0007 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

              0008 [W] 00001021

              0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0010 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0012 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0013 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2

              0014 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0015 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0016 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

              0017 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

              0018 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

              0019 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0020 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0021 [W] 00001036 Software\Opera Software/Plugin Path 2

              0022 [W] 00001036 Software\Opera Software/Plugin Path 2

              0023 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe 5

              0024 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe 5

              0025 [I] 00000012

              =X====== M/11.7.700.224 2013-07-07+16-59-42.734 ========

               

              =O====== M/11.8.800.88 2013-07-07+16-59-22.453 ========

              0000 [I] 00000010 "C:\Documents and Settings\Nadia Ouellet\My Documents\Downloads\flashplayer11-8_install_win_pi.exe"

              0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

              0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

              0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

              0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

              0005 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0006 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0007 [W] 00001036 Software\Opera Software/Plugin Path 2

              0008 [W] 00001036 Software\Opera Software/Plugin Path 2

              0009 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_7_700_224_Plugin.exe/ 2

              0010 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_8_800_88.dll

              0011 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_88_Plugin.exe

              0012 [I] 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch

              0013 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash

              0014 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

              0015 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

              =X====== M/11.8.800.88 2013-07-07+16-59-48.687 ========

              • 4. Re: Failed to Initialize
                Virtute Level 1

                I already have IE installed and it works there, but I prefer not to use that frustrating browser.

                 

                Good idea on the transfer, I'll try that!

                • 5. Re: Failed to Initialize
                  pwillener Level 8

                  Virtute wrote:

                   

                  Good idea on the transfer, I'll try that!

                  Not a good idea; DLLs also need to be registered.

                   

                  Did you check if the plugin is enabled in Firefox?

                  1 person found this helpful
                  • 6. Re: Failed to Initialize
                    Virtute Level 1

                    Ah, ok.

                     

                    And yes, the plugin is enabled.

                     

                    So for some reason I can now watch youtube, but I can't listen to audio files or play any online games. (Literally yesterday I couldn't watch a video!) I am so confused by this.

                    • 7. Re: Failed to Initialize
                      Virtute Level 1

                      So I just disabled, then re-enabled my plugin and now it works! So strange!

                       

                      Thanks for your help, I wouldn't have tried that if you didn't tell me to check