22 Replies Latest reply: Aug 7, 2013 9:49 PM by Silkrooster RSS

    Color picker bug in photoshop CC

    Silkrooster CommunityMVP

      Hey guys,

      Has anybody seen this bug yet.

       

      photoshop error.png

       

      This will pop up on a new document when trying to change colors. It shows with the color picker, the swatch panel, hitting d or x. However alt-backspace and ctrl-backspace work.

       

      Rebooting photoshop does not help, nor does shift, alt, ctrl on reboot.

       

      At first I thought it was the document itself, but it also occurs with file>new>web 800x600.

       

      If it helps, the error does not show with no document open (all documents are closed)

       

      And now for my specs:

       

       

      Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64

      Operating System: Windows 7 64-bit

      Version: 6.1 Service Pack 1

      System architecture: Intel CPU Family:6, Model:12, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

      Physical processor count: 6

      Logical processor count: 12

      Processor speed: 3325 MHz

      Built-in memory: 16375 MB

      Free memory: 12455 MB

      Memory available to Photoshop: 14711 MB

      Memory used by Photoshop: 60 %

      Image tile size: 1024K

      Image cache levels: 4

      OpenGL Drawing: Enabled.

      OpenGL Drawing Mode: Advanced

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      OpenGL Allow Old GPUs: Not Detected.

      OpenCL Version: 1.2 AMD-APP (1124.2)

      OpenGL Version: 3.0

      Video Rect Texture Size: 16384

      OpenGL Memory: 2048 MB

      Video Card Vendor: ATI Technologies Inc.

      Video Card Renderer: AMD Radeon HD 6570

      Display: 1

      Display Bounds: top=0, left=0, bottom=960, right=1280

      Video Card Number: 1

      Video Card: AMD Radeon HD 6570

      Driver Version: 12.104.0.0

      Driver Date: 20130328000000.000000-000

      Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

      Video Mode: 1280 x 960 x 4294967296 colors

      Video Card Caption: AMD Radeon HD 6570

      Video Card Memory: 2048 MB

      Serial number: 90970571475060932452

      Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\

      Temporary file path: C:\Users\BRUCEO~1\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        Startup, 1.81T, 933.9G free

      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\

      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\

       

      Installed components:

         ACE.dll   ACE 2013/03/19-12:09:02   79.535293   79.535293

         adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850

         AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0  

         AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13   79.533484

         AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517   79.499517

         AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1768  

         AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481   79.151481

         AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15   79.151481   79.151481

         AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481   79.151481

         adobe_caps.dll   Adobe CAPS   7,0,0,21  

         AGM.dll   AGM 2013/03/29-12:09:59   79.536232   79.536232

         ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  

         aif_core.dll   AIF   5.0   79.534508

         aif_ocl.dll   AIF   5.0   79.534508

         aif_ogl.dll   AIF   5.0   79.534508

         amtlib.dll   AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000

         ARE.dll   ARE 2013/03/19-12:09:02   79.535293   79.535293

         AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

         AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

         Bib.dll   BIB 2013/03/19-12:09:02   79.535293   79.535293

         BIBUtils.dll   BIBUtils 2013/03/19-12:09:02   79.535293   79.535293

         boost_date_time.dll   DVA Product   7.0.0  

         boost_signals.dll   DVA Product   7.0.0  

         boost_system.dll   DVA Product   7.0.0  

         boost_threads.dll   DVA Product   7.0.0  

         cg.dll   NVIDIA Cg Runtime   3.0.00007  

         cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

         CIT.dll   Adobe CIT   2.1.6.30158   2.1.6.30158

         CITThreading.dll   Adobe CITThreading   2.1.6.30158   2.1.6.30158

         CoolType.dll   CoolType 2013/03/19-12:09:02   79.535293   79.535293

         dvaaudiodevice.dll   DVA Product   7.0.0  

         dvacore.dll   DVA Product   7.0.0  

         dvamarshal.dll   DVA Product   7.0.0  

         dvamediatypes.dll   DVA Product   7.0.0  

         dvaplayer.dll   DVA Product   7.0.0  

         dvatransport.dll   DVA Product   7.0.0  

         dvaunittesting.dll   DVA Product   7.0.0  

         dynamiclink.dll   DVA Product   7.0.0  

         ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742   79.535742

         FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561   79.151561

         filter_graph.dll   AIF   5.0   79.534508

         icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

         icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

         imslib.dll   IMSLib DLL   7.0.0.37  

         JP2KLib.dll   JP2KLib 2013/02/19-12:28:44   79.248139   79.248139

         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

         libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

         LogSession.dll   LogSession   2.1.2.1756  

         mediacoreif.dll   DVA Product   7.0.0  

         MPS.dll   MPS 2013/03/15-13:25:52   79.535029   79.535029

         msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

         msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

         msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         PatchMatch.dll   PatchMatch 0000/00/00-00:00:00   1.   1.

         pdfsettings.dll   Adobe PDFSettings   1.04  

         Photoshop.dll   Adobe Photoshop CC   CC  

         Plugin.dll   Adobe Photoshop CC   CC  

         PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.0.1.34  

         PSArt.dll   Adobe Photoshop CC   CC  

         PSViews.dll   Adobe Photoshop CC   CC  

         SCCore.dll   ScCore 2013/03/21-12:10:31   79.535742   79.535742

         ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742   79.535742

         svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

         tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

         updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102

         WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078

       

       

      Required plug-ins:

       

         3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Accented Edges 14.0

         Adaptive Wide Angle 14.0

         Angled Strokes 14.0

         Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Bas Relief 14.0

         BMP 14.0

         Camera Raw 8.1

         Camera Raw Filter 8.1

         Chalk & Charcoal 14.0

         Charcoal 14.0

         Chrome 14.0

         Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Color Halftone 14.0

         Colored Pencil 14.0

         CompuServe GIF 14.0

         Conté Crayon 14.0

         Craquelure 14.0

         Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Crop and Straighten Photos Filter 14.0

         Crosshatch 14.0

         Crystallize 14.0

         Cutout 14.0

         Dark Strokes 14.0

         De-Interlace 14.0

         Dicom 14.0

         Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Diffuse Glow 14.0

         Displace 14.0

         Dry Brush 14.0

         Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Embed Watermark 4.0

         Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Extrude 14.0

         FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Fibers 14.0

         Film Grain 14.0

         Filter Gallery 14.0

         Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Fresco 14.0

         Glass 14.0

         Glowing Edges 14.0

         Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Grain 14.0

         Graphic Pen 14.0

         Halftone Pattern 14.0

         HDRMergeUI 14.0

         IFF Format 14.0

         Ink Outlines 14.0

         JPEG 2000 14.0

         Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Lens Blur 14.0

         Lens Correction 14.0

         Lens Flare 14.0

         Liquify 14.0

         Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Mezzotint 14.0

         Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Mosaic Tiles 14.0

         Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Neon Glow 14.0

         Note Paper 14.0

         NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Ocean Ripple 14.0

         Oil Paint 14.0

         OpenEXR 14.0

         Paint Daubs 14.0

         Palette Knife 14.0

         Patchwork 14.0

         Paths to Illustrator 14.0

         PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Photocopy 14.0

         Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Pinch 14.0

         Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Plaster 14.0

         Plastic Wrap 14.0

         PNG 14.0

         Pointillize 14.0

         Polar Coordinates 14.0

         Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Poster Edges 14.0

         Radial Blur 14.0

         Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Read Watermark 4.0

         Reticulation 14.0

         Ripple 14.0

         Rough Pastels 14.0

         Save for Web 14.0

         ScriptingSupport 14.0

         Shake Reduction 14.0

         Shear 14.0

         Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Smart Blur 14.0

         Smudge Stick 14.0

         Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Spatter 14.0

         Spherize 14.0

         Sponge 14.0

         Sprayed Strokes 14.0

         Stained Glass 14.0

         Stamp 14.0

         Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Sumi-e 14.0

         Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Targa 14.0

         Texturizer 14.0

         Tiles 14.0

         Torn Edges 14.0

         Twirl 14.0

         Underpainting 14.0

         Vanishing Point 14.0

         Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Water Paper 14.0

         Watercolor 14.0

         Wave 14.0

         Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         Wind 14.0

         Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)

         ZigZag 14.0

       

      Optional and third party plug-ins: NONE

       

      Plug-ins that failed to load: NONE

      Flash:

         Mini Bridge

         Kuler

         Adobe Exchange

      Installed TWAIN devices: NONE

        • 1. Re: Color picker bug in photoshop CC
          Noel Carboni Community Member

          I just tried to reproduce the problem as you have described it.

           

          It's not happening for me.

           

          I compared your system info to mine, and there are actually very few differences.

           

          Differences.png

           

          This leads me to think that something specific to your system may be at fault.  Since it's involving color, could it be your monitor color profile?  What profile are you using?

           

          Does the problem stop if you temporarily associate the sRGB IEC61966-2.1 profile with your monitor (i.e., via the operating system settings)?  I can go into more detail how to do this if you need.

           

          -Noel

          • 2. Re: Color picker bug in photoshop CC
            Chris Cox Adobe Employee

            Could you post the contents of the PSErrorLog.txt file from your Photoshop preferences directory?

             

            Could you check File -> Scripts -> Scripts Event Manager and see if you have any event scripts setup? Normally they should be disabled and no scripts defined - but some sneaky software has been known to add and enable them.

             

            And last guess: go into Preferences and disable both checkboxes under Extensions, then restart Photoshop and see if the problem still occurs.

            • 3. Re: Color picker bug in photoshop CC
              Silkrooster CommunityMVP

              Here is the error log file.

               

              2013:06:24 01:24:21 : tracked key 0000000000000118 of type struct _ADsc * __ptr64 not found : 1 : REQUIRE failed

              2013:06:24 01:24:21 : e:\ps13\ps_14_win_x64_daily_retail\20130423.r.221\photoshop\main\photoshop\interfaces\UTr ackResourceImp.h : 137 : REQUIRE failed

              2013:06:30 01:08:13 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:06:30 01:08:19 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:06:30 01:08:24 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:52:51 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:03 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:06 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:08 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:12 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:14 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:18 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:22 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:27 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:31 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:37 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:44 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:53 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:55 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:57 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:53:59 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:54:40 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:54:43 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:54:53 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:55:21 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:55:25 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:55:28 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:56:20 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:56:36 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:57:28 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:58:15 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:58:21 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:58:23 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:59:02 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:59:29 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:59:39 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 00:59:46 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 01:00:08 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 01:05:07 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 01:05:12 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 01:05:25 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 01:05:30 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 01:05:33 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 01:05:35 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 01:05:48 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 01:05:51 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 01:05:55 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              2013:07:07 01:07:16 : ..\..\sources\USheet.cpp : 458 : REQUIRE failed

              • 4. Re: Color picker bug in photoshop CC
                Silkrooster CommunityMVP

                Scripts event manager is not enabled.

                • 5. Re: Color picker bug in photoshop CC
                  Chris Cox Adobe Employee

                  OK, that's really weird. Somehow you're getting an error from code that is trying to detect the mode of a layer, except you shouldn't be hitting that code doing the things you mention.

                  And I don't immediately see how that code could get hit.

                  Alright, time to do some debugging.

                   

                   

                   

                  (the first 2 errors come from an automation plugin or Flash Panel doing something wrong)

                  • 6. Re: Color picker bug in photoshop CC
                    Silkrooster CommunityMVP

                    Cool compare app.

                     

                    Anyway, there maybe one difference. If you recall awhile back I was getting bluescreens.

                    HP Recommended changing the registry to change the GPU processing time.

                     

                    Here is their link. I manually changed the registry as stated in the fix.

                    http://support.microsoft.com/kb/2665946#LetMeFixItMyselfAlways

                     

                    Anyway now I am wondering if that was just a bandaid to an underlying problem.

                    But I thought I better throw this out to you guys, just in case.

                    Oh BTW I am no longer getting bluescreens.

                    • 7. Re: Color picker bug in photoshop CC
                      Silkrooster CommunityMVP

                      Speaking of debugging, awhile back I tried to install the debugger from the windows SDK which failed and required a system restore. That should have been way before CC came out as it was a few months. But it may have messed something up in the .net binaries. (severely guessing)

                      All i can do for now is keep throwing ideas out until something clicks or ?....

                       

                      BTW, I tried it tonight with a blank new document and still getting the error. I was hoping a system reboot would autofix it. (wishful thinking)

                      • 8. Re: Color picker bug in photoshop CC
                        Silkrooster CommunityMVP

                        OK, Color picker in the layers styles works. So I can change colors via color overlay.

                         

                        I think I am going to create a small video clip, just to show what its doing.

                        • 9. Re: Color picker bug in photoshop CC
                          Chris Cox Adobe Employee

                          OK, I found a few obscure ways to hit that code.

                           

                          When you change the color, the application notifies anything that depends on the foreground/background color of the change.  One of those things is the gradients in the vector tools. Try using a vector tool and changing the fill gradients to something that doesn't depend on the foreground/background colors (like the rainbow preset).     But that call happens even with no document open, so it isn't the most likely culprit.

                           

                          Another thing that gets notified is the text palettes - and they only get hit when a document is open. If they have some corrupt information (like in the default styles) that could create some problems.  So you might try trashing the Default Type Styles.psp file from the Photoshop preferences directory.   NOTE - just move the file to your desktop, because if it is the cause, I'll need that file for debugging!

                          • 10. Re: Color picker bug in photoshop CC
                            Chris Cox Adobe Employee

                            Photoshop shouldn't be anywhere near .NET binaries.

                             

                            I doubt the GPU registry entry would be involved.

                            • 11. Re: Color picker bug in photoshop CC
                              Silkrooster CommunityMVP

                              OK, did more testing and it looks like a swatch issue, as the fill command works.

                               

                              Here is the video with no sound.

                               

                              http://www.silkrooster.com/adobe-forums/photoshop-error.mp4

                              • 12. Re: Color picker bug in photoshop CC
                                Chris Cox Adobe Employee

                                I tried loading all the swatches and styles, but still can't reproduce your error.

                                 

                                There is some state that isn't being cleared, or something that we're missing.

                                 

                                Have you had a chance to try my suggestions above (post #9)?

                                • 13. Re: Color picker bug in photoshop CC
                                  Silkrooster CommunityMVP

                                  Just dawned on me, could the swatch files on the drive become corrupted? If photoshop is reading the default rgb file and it was corrupted, that may do it.

                                   

                                  Tried resetting the swatches and changes the color profile, no go.

                                   

                                  But now its looking like it is the foreground swatch, the background swatch is now working at least I think I tried it before. Jeesh...

                                  • 14. Re: Color picker bug in photoshop CC
                                    Chris Cox Adobe Employee

                                    Any of the files could theoretically be corrupt.

                                    But I don't think swatches could cause this.

                                    Preferences might (but you reset those), or the Default Type Styles, or possibly styles  -- so the next thing to test would be resetting the styles palette to the defaults.

                                    • 15. Re: Color picker bug in photoshop CC
                                      Silkrooster CommunityMVP

                                      Error pops up setting the color for a shape But only solid colors, gradient seams to be working as well as the patterns

                                      OK, If I set the patterm on a shape first, then I can set a solid color using the color picker from the top tool bar.

                                       

                                      The gradient tool in the left toolbar also works.

                                      • 16. Re: Color picker bug in photoshop CC
                                        Silkrooster CommunityMVP

                                        Open the preset manager and reset all - didn't help.

                                        • 17. Re: Color picker bug in photoshop CC
                                          Silkrooster CommunityMVP

                                          Moved styles.psp and default type styles.psp to the desktop. Error still shows. but after moving styles, photoshop is more respondant. I can select the file menu quicker at bootup, I don't have to wait as long.

                                          But When I created a new document, photoshop crashed, but ran fine, next time I tried.

                                          Nothing happened when I moved the default type styles.psp but the new file that was created has an older modified date. It states 4/23/2013.

                                          All .psp files show todays date, except actions pallette, plugin cache, and the default type styles.

                                          There are two workspace folders. Maybe it would be best to show you.

                                           

                                          photoshop-presets-file.png

                                          • 18. Re: Color picker bug in photoshop CC
                                            Chris Cox Adobe Employee

                                            The default type styles is now a copy of the default file, created the day that the app was built.

                                             

                                            And if you had some huge presets loaded (or a LOT of them), resetting the presets to the defaults would reduce the time needed to read them in at launch.

                                             

                                            But now I'm at a loss to explain how you're getting that program error.

                                             

                                            Somewhere, something has a bad color mode, and it causes a problem when you change the foreground/background colors without another dialog being open.  I'm starting to wonder if it's an uninitialized variable somewhere.

                                            • 19. Re: Color picker bug in photoshop CC
                                              Silkrooster CommunityMVP

                                              Well, I have a few other ways to change the color for now. So I guess its time to call it a night. Thanks, I appreciate your help and Noels help.

                                              • 20. Re: Color picker bug in photoshop CC
                                                Silkrooster CommunityMVP

                                                Found out something new.

                                                After the error, clicking OK, then create a selection, then the foreground color will update. Then I can fill with the new color.

                                                • 21. Re: Color picker bug in photoshop CC
                                                  Silkrooster CommunityMVP

                                                  Just did a quick test in the 32 bit version and same issue. Then I tried CS6 and thats working.

                                                  • 22. Re: Color picker bug in photoshop CC
                                                    Silkrooster CommunityMVP

                                                    Update. I don't know if the last update to photoshop CC did anything. But I just did a reset all tools and now it appears to be working.