4 Replies Latest reply: Jul 9, 2013 11:00 PM by charlie_daisy RSS

    CS6 student won't install and ejects CD

    charlie_daisy Community Member

      Please help, i've just bought CS6 student and it won't install on my mac book pro and just ejects the cd at 99% finished.

       

      any help very much appreciated.

       

      Error message below

       

      Exit Code: 6

      Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF024, DW063 ... WARNING: DS012 ...

       

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 16 error(s), 5 warning(s)

       

      ----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------

      WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)

      ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 21)

      ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 21)

      ----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------

      WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)

      ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 11)

      ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 11)

      ----------- Payload: {48623899-C152-457D-9B30-1F957332AC2F} AdobeColorPhotoshop CS6 4.0.0.0 -----------

      WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 3)

      ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 3)

      ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 3)

      ----------- Payload: {78E38D75-4D92-4F6E-B631-17A436BED680} AdobeColorVideoProfilesCS CS6 4.0.0.0 -----------

      WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 5)

      ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 5)

      ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 5)

      ----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------

      WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 2259)

      ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 2259)

      ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 2259)

       

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed

      ERROR: DW050:  - AdobeColorPhotoshop CS6: Install failed

      ERROR: DW050:  - AdobeColorVideoProfilesCS CS6: Install failed

      ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure

      ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed

      ERROR: DW050:  - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed

      -------------------------------------------------------------------------------------

      System Requirements