9 Replies Latest reply on Jul 9, 2013 10:11 AM by Netcommercial

    Troubelshoot help on mic recording please

    Netcommercial Level 1

      HI all,

      thanks for looking in. I have lost my ability to record VO..It was wroking fine last time I used it. Went to use it again and nothing?


      Win7Pro OS SvcPk1

      AU updated

      RealTek Driver


      Followed this http://forums.adobe.com/message/4256315#4256315


      Here are some screen grabs, of what I am looking at over here. I am not getting a mis match error when arming to record. Selecting record produces NILL..Flat Line


      Latest updates were Quicktime, Flash and Silverlight Players. FWIW


      Any tech guys out there help me troubleshoot the missing "unchecked box"? LOL!




        • 1. Re: Troubelshoot help on mic recording please
          Wild_Duck Level 3

          In the next to bottom screenshot, you are looking at the recording options, but looking at the playback mixer.


          Assuming you have the correct mic set as the default, close the playback mixer, then highlight the mic at the top and select "properties".

          This should take you to a screen called Microphone Properties, go to Levels and check that the mic is faded up and Mic Boost is set appropriately..


          These Microsoft audio controls have always been difficult until you get the hang of them, but if you navigate around all the screens, you ought to be able to get it working  .fairly easily.


          If the soundcard has jack sensing, you may need to plug the mic in before starting Audition.

          • 2. Re: Troubelshoot help on mic recording please
            Netcommercial Level 1

            Wild Duck

            thanks for hopping in here to help. I did that No luck. What is the deal with 48000 and 44100? I know 44100 is for say no video and 48000 is for preferred video. As I will be using this VO on a Video. My question is does that matter? Or is it fine as long as it is consistant through out?


            I have tried setting all to 44 and 48 with no luck? I am using Cs6 BTW and an Azden Mic into front panel. I can hear the Mic click on and off through my speakers but not voice?


            • 3. Re: Troubelshoot help on mic recording please
              Netcommercial Level 1

              Got it...! The Battery went dead in my Mic. I feel pretty stupid about it. However with Windows and updates and the fact that the battery was just fine yesterday and it made a click sound when plugging in and the computer recognized it... I thought it was fine.

              My girlfreind fixed it LOL! She said did you try the little things?  Like the volume on? Then I thought Maybe it is a little BIG thing like POWER! LOL Thanks again for hopping in here W-D appreciate it



              • 4. Re: Troubelshoot help on mic recording please
                Wild_Duck Level 3

                Hi NC, glad you got it fixed. You should hang on to that gf!


                As I understand it, CD's standardised on the 44100 sample rate and from this came the normal use of that rate for audio only playback and .recording.

                Video cameras came out with 48000 sample rate and from this that rate became the basic standard for audio with video.


                However, the standard has not been followed too tightly recently and, for example, it's common to find YouTube videos with 44100 audio.


                The crucial thing since Windows 7 came out is to make sure all the default settings are at the sample rate that you want to end up with. This reduces the cahance of Windows doing an on-the-fly sample rate conversion using the built-in very poor sample rate converter.


                Your screenshots also show the Windows sounds being enabled. You really should set them to "No Sounds" if doing any serious recording.

                • 5. Re: Troubelshoot help on mic recording please
                  Netcommercial Level 1


                  Thanks for pointing Windows Noise out, I will uncheck that box, and for expounding on the 41 vs 48. Funny I set the whole run to 48 "so I thought" then recieved the 'ol 'mis-match error'?

                  Would my mic be the dominent freq setter on that, or is it my Sound Card/in jack dictating the 41100? OR am I missing something?

                  I use everything I do  for Video, either Background or Voice Over. PR and my Cams all use 48000. I am not sure if it matters if they are all the same or if PR will just correct as needed?


                  • 6. Re: Troubelshoot help on mic recording please
                    Wild_Duck Level 3

                    Only a usb mic might set the sample rate, and I don't think yours is one of those.


                    The default sample rate is set via the Windows Control Panel and selecting each device, then properties, then Advanced. However, a Realtek Ssound card may have its own separate mixer and control application and in my experience this may or may not follow the Windows settings.


                    The Realtek application often appears at the bottom of the control panel audio area, and you may have to scroll down to see it.


                    The final thing I can think of is that I believe some other programs can alter the default sample rates. If you try to monitor this by opening applications while watching the open Windows Control Panel audio panels, you need to be aware that they don't uually show changes until they are closed and re-opened.


                    The alternative to all this mess is to invest in a good usb2 audio interface, such as Edirol, Tascam or the many other known makers. This will provide asio drivers, which bypass most of the Windows nonsense and will almost certainly provide better audio quality and control than the (onboard?) Realtek.

                    • 7. Re: Troubelshoot help on mic recording please
                      Netcommercial Level 1


                      After reading your follow up, (me checking your suggestions) I did have success with using 48000 setting...What I needed to do is also change the Realtek Digital Output Playback device settings, to match. Not just the speakers and the Mic in.

                      I will delve further into your suggestion of an audio interface. However, I am not sure, but when I was buying my MOBO I did some research on the Soundcard at the time and Extreme 6 z77platform it boasted of a pretty nice soundcard stock, with a whisper upgrade... Maybe that is the interface?

                      I use an Azden mic for now, until I can score a seinheiser on sale...It is an Azden SGMx2 requires batteries. It also is a balanced XLR out, which I then use an adapter to 3.5MM or 1/8th" to plug into my computer...Maybe because I use the front jack I am getting a scuzzy white noise? Due to it being part if the 'el - cheapo' case....(Rosewill Challenger) My puter is a real sleeper. Looks like a Gremlin with a Blown 454 under the hood.


                      Check out this screen grab and let me know your thoughs on this... Is this from my Quadro cards sound ability or N/A to this scenario. Thanks for your help on this Wild_Duck

                      Appreciated for sure




                      • 8. Re: Troubelshoot help on mic recording please
                        Wild_Duck Level 3

                        A lot of this is outside my direct experience, but I imagine that the two top items in the screenshot refer to the 7.1 audio perhaps sent digitally from the hdmi port. I don't think they are relevant to Audition. Also, unless you are actually using the Realtek digital output, I would disable it by right clicking on it and choosing that option.


                        The Realtek audio on motherboards is really only designed for use with Skype etc. and, while the Realtek chips may be capable of high quality, they are on a board designed by a motherboard designer rather than someone who designs audio circuitry layouts. The are also in an area where there is a huge amount of RF and other interference flying round. I think it will be this rather than which jack socket you use that will be the deciding factor. I would not be surprised to find it produced "scuzzy hiss".


                        A good external interface will be much better and may not cost too much. I know because I've just sold an old Tascam US-122L on ebay. Something like that would be fine and ready for the day you get a Sennheiser or other pro mic that needs phantom power as well as the properly balanced input that your current mic would benefit from.


                        For all of this you really need to think through the various stages of recording and monitoring what you are doing.  Others here know much more about voice over an other work than I do.

                        • 9. Re: Troubelshoot help on mic recording please
                          Netcommercial Level 1

                          Thanks for the follow up WD. Appreciated. I will delve into that a bit more