4 Replies Latest reply on Jul 7, 2013 4:43 PM by A.T. Romano

    unable to up load


      Unable to load pix or videos from camcorder or card reader. I have an imac with current software  and just downloaded elements premiere 11

        • 1. Re: unable to up load
          the_wine_snob Level 9

          What is the make and model of the camera?


          What is its connection type?


          Is that the same for your card reader?


          Have you tested that connection with other equipment?


          Good luck,



          • 2. Re: unable to up load
            John T Smith Adobe Community Professional & MVP

            A glossary of video terms - http://www.manifest-tech.com/links/video_terms.htm


            Upload generally means to transfer a file from your computer to an Internet site


            Importing Video http://forums.adobe.com/thread/1065281

            -and project settings http://forums.adobe.com/thread/1112086

            • 3. Re: unable to up load
              barnjam Level 1

              The camera is a sony vg30. Connection is via usb and same for card reader and yes I have used that port in the past

              • 4. Re: unable to up load
                A.T. Romano Level 7



                Could you clarify a few points....


                a. Are you taking your footage from the Sony VG30 and that card reader into the Mac hard drive for storage via this USB connection? Or, are you connect the card reader with your memory card/stick to the computer via USB and then proceeding directly with Premiere Elements 11/Add Media/Video from Flip or Camera/Video Importer? And, that is the point of no success? Whatever is happening, are you getting any messages from the Premiere Elements or the Mac?


                b. I did some checking on your Sony VG30 before posting and found that it offered AVCHD 2.0. Never heard of that before. It turned out to be an AVCHD update for the video specifications to include 1080p60 and 1080p50 (sounded like something that it and Panasonic had agreed upon). Just guessing that this might be a factor. But, if you can get the video to the computer hard drive and from there into Premiere Elements Add Media/Project Assets, I see that as a helpful piece of troubleshooting information.


                Just some thoughts for now.