30 Replies Latest reply on Oct 14, 2013 1:39 PM by Mark Mapes

    Premiere Pro (CC) has encountered an error. (Mac)

    Jim Curtis Level 3

      Darn, this is bad.  I'm having flashbacks to Pr CS6.0.0.  I keep getting this error, which leads to a crash:

       

      Premiere Pro has encountered an error.

      [/siree64/releases/2013.02/PremierePro/

      Messanine/Make/Mac/../../Src/Utilities.cpp-780]

       

      Pr CC has been working pretty well on older CS6 projects and new projects started in CC. 

       

      For the record, I'm a professional Premiere Pro power user; not a novice.

       

      This recurring problem happens when I just click on audio or video certain clips in a timeline.  I exported this project from FCP7 via XML and into Pr CC.  All the sync clips are double system; video from a Canon transcoded to ProRes; audio files are .WAV from a Zoom recorder.

       

      {Sidebar:  I have an ongoing project in CC I started in CS6 with Canon H264 video, and Zoom audio.  I'm not having the same problems.}

       

      I exported this problem project to XML from Pr CC, opened it in Pr CS6, and I don't get the crashes when clicking on clips. 

       

      This is a new issue with PrCC, and apparently projects imported via XML.

       

      I did all the usual maintanence: Trashed prefs, previews and Media Cache.  Ran Disk Warrior.  Problem persists.

       

      Workaround is, once I locate a clip that causes the crash, use In and Out around the clip to lift it, then replace manually.  Slow going.  LOTS of crashing.  Every few minutes.  Once the media is replaced, the crashing stops.  So, this rules out corrupt media.  Besides, I ran Digital Rebellion's Corrupt Clip Finder, and all media on this project passes as not corrupted.  I save about every minute now, so as not to lose too much work.

       

      Silver lining: Pr CC launches about ten times faster than Pr CS6, so getting back to work after a crash is faster.

       

      If anybody has a clue on how to stop this, please chime in.

        • 1. Re: Premiere Pro (CC) has encountered an error. (Mac)
          Jim Curtis Level 3

          If anybody speaks Crash Report, here are the lines up to the end of the Adobe citations.

           

           

           

          Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

          0   libsystem_kernel.dylib                  0x00007fff87dfdce2 __pthread_kill + 10

          1   libsystem_c.dylib                       0x00007fff93fcb7d2 pthread_kill + 95

          2   libsystem_c.dylib                       0x00007fff93fbcb4a __abort + 159

          3   libsystem_c.dylib                       0x00007fff93fbcaab abort + 192

          4   com.adobe.Frontend.framework            0x000000010006728a FE::ApplicationErrorManager::ThrowError(dvacore::config::ErrorLevel, char const*, unsigned int, int, bool, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&) const + 202

          5   com.adobe.dvacore.framework             0x00000001002a1962 dvacore::config::ThrowError(dvacore::config::ErrorLevel, char const*, unsigned int, int, bool, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&) + 226

          6   com.adobe.Mezzanine.framework           0x0000000105e30a9d MZ::Utilities::GetAudioClipFrameRate(ASL::InterfaceRef<BE::IAudioClip, BE::IAudioClip>) + 189

          7   com.adobe.Mezzanine.framework           0x0000000105a85290 MZ::CreateAudioInfoString(ASL::InterfaceRef<BE::IMasterClip, BE::IMasterClip>) + 304

          8   com.adobe.HandlerInfo.framework          0x000000010a8ba5b7 HandlerInfo::AudioContextLineRender::AsString() const + 39

          9   com.adobe.HandlerInfo.framework          0x000000010a8b9a28 HandlerInfo::ContextLineRender<HandlerInfo::AudioContextLineRender>::DrawLineItem(UIF::DC &, unsigned int, unsigned int&, int, bool) + 72

          10  com.adobe.HandlerInfo.framework          0x000000010a8bb1a9 HandlerInfo::AVClipInfoContext::PaintSelf(UIF::DC&, int) + 105

          11  com.adobe.HandlerInfo.framework          0x000000010a8b374c HandlerInfo::InfoView::PaintSelf(UIF::DC&) + 748

          12  com.adobe.UIFramework.framework          0x0000000104671499 UIF::TabViewImpl::UI_Draw(dvaui::drawbot::Drawbot*) const + 489

          13  com.adobe.dvaui.framework               0x0000000103df42c6 void dvaui::drawbot::InvokeDrawbotFromRegionT<dvaui::ui::OS_View, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*>, NSView*>(dvaui::ui::OS_View const&, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*> const&, dvaui::drawbot::SupplierInterface const&, NSView*, __HIShape const*, dvaui::drawbot::SurfaceInterface*, bool) + 198

          14  com.adobe.dvaui.framework               0x0000000103df0a71 void dvaui::drawbot::InvokeDrawbot<dvaui::ui::OS_View, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*>, NSView*>(dvaui::ui::OS_View const&, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*> const&, dvaui::drawbot::SupplierInterface const&, NSView*, __HIShape const*, dvaui::drawbot::SurfaceInterface*, std::vector<dvacore::geom::RectT<int>, std::allocator<dvacore::geom::RectT<int> > >*, bool) + 577

          15  com.adobe.dvaui.framework               0x0000000103de07d2 dvaui::ui::OS_View::UI_HandlePlatformDrawEvent(dvaui::drawbot::SurfaceInterface*) + 402

          16  com.adobe.dvacore.framework             0x00000001002a1a24 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68

          17  com.adobe.Frontend.framework            0x000000010006713c FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 76

          18  com.adobe.dvacore.framework             0x00000001002a1abc void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 140

          19  com.adobe.dvacore.framework             0x00000001002a362d void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125

          20  com.adobe.dvaui.framework               0x0000000103deaba6 -[DVAMacContainerView drawRect:] + 118

          21  com.apple.AppKit                        0x00007fff8dd903bb -[NSView _drawRect:clip:] + 3995

          • 2. Re: Premiere Pro (CC) has encountered an error. (Mac)
            PlannedR Level 1

            Having the same problem. I take it you're running on a Mac; I'm running on a PC.  Working with PPro CS6 files that have been converted to CC. Happens when I click on previousely disabled audio clips linked to a video clip that isn't disabled.  I can select them (but not do anything with them) by alt-clicking.  But if I simply click on them ---  the blahblahblaUtilities.cpp-780 error. 

             

            Adobe -- I hope you're monitoring this.  This needs to be fixed PRONTO!

            • 3. Re: Premiere Pro (CC) has encountered an error. (Mac)
              PlannedR Level 1

              Further clarification.  The clips that are problematic in my situation are audio clips from one clip linked to video from a different clip.  IE: I had a clip on the timeline; video and audio. (This was done in CS6 where it worked fine): In CS6, I had delinked the video from its accompanying audio, and replaced the video with a color-corrected version, and linked the audio to the replacement video clip. In CS6 this worked fine.

               

              Once the project was imported to CC, the problem reared its ugly head.  Clicking on any of the relinked clips, either the video portion or the audio portion, triggers the code mentioned above, and shuts down PP.

               

              Help!

              • 4. Re: Premiere Pro (CC) has encountered an error. (Mac)
                Jim Curtis Level 3

                On a positive note, PlannedR, if more than one person is having this issue, it suggests that operator error or corrupt media may be implicated slightly less.  I take it, you weren't having this happen on the same project in CS6?

                 

                 

                I'll add to my list of things that make Pr crash (in this FCP7>PrCC Sequence):

                 

                Adding an audio effect to a clip

                Adding a transition (which triggers a similar error message):

                 

                Premiere Pro has encountered an error.

                [/siree64/releases/2013.02/shared/adobe/

                MediaCore/Backend/Make/Mac/../../Src/Sequence/

                Action/SecuenceAddTransitionAction.cpp-57]

                 

                BTW, I've tried Removing Effects>Volume (previous automation), which I suspected was the offending state.  That worked fine on a few clips.  I was encouraged.  But, then I encountered some clips that even crashed Pr with no effects at all. 

                 

                You've given me an idea to Unlink my clips, and see if that helps.  I'll let you know.

                • 5. Re: Premiere Pro (CC) has encountered an error. (Mac)
                  PlannedR Level 1

                  It definitely doesn't happen in CS6 -- I went back to the CS6 version of the project (I hadn't changed anything in the CC version) and unlinked the audio and video clips that were in question and then saved that CS6 file.  Then I opened it in CC (it went through the conversion-to-CC process). Clicking on the files then, in CC, didn't cause the error to occur anymore -- but, on that same timeline, the audio/video clips that I had not unlinked in the step above? The second I clicked on any one of them -- error code and shutdown.

                   

                  This is a bug.  The fact that it's happening across platforms (Mac/Pc) indicates to me that it's in the code, not in our machines (I could be wrong; I'm no programmer).

                   

                  But it is something Adobe needs to look at and get right -- it's killing my ability to edit for my clients!

                   

                  Pete Vogt  (aka PlannedR)

                  1 person found this helpful
                  • 6. Re: Premiere Pro (CC) has encountered an error. (Mac)
                    Jim Curtis Level 3

                    Pete, I agree this needs to be fixed pronto.  Since one of the selling points Adobe is employing is bragging that that we can bring older Pr projects and projects from MC and FCP into Pr CC, it's going to frustrate a lot of editors if this functionality is a minefield.

                     

                    Fortunately, this sequence that's killing me is an indy film I'm cutting on my own time.  I think if I had clients present, it wouldn't take long for word to get around that Pr CC isn't ready for prime time.

                     

                    Thanks for trying my unlink gambit.  Reinstalling the app didn't fix it either for me.

                    • 7. Re: Premiere Pro (CC) has encountered an error. (Mac)
                      Jim Curtis Level 3

                      I'm also noticing, in the Events tab, numerous (40-ish) instances of this:

                       

                      "Couldn't load kPFColorParamSuite."

                       

                      Might be related.

                      • 8. Re: Premiere Pro (CC) has encountered an error. (Mac)
                        Kevin-Monahan Adobe Employee

                        Hi PlannedR,

                        Have you filed a bug report yet? That would be most helpful. The link is: http://www.adobe.com/go/wish

                         

                        Thanks,

                        Kevin

                        • 9. Re: Premiere Pro (CC) has encountered an error. (Mac)
                          PlannedR Level 1

                          Filed a report last night.

                           

                          By the way, I think what's happening, not from a technical programming sense, but from what I'm observing, is that in PPCC, the audio clips expect to be linked to their original video, and when they're clicked, or the replaced video they're now linked to is clicked, all hell breaks loose.  If I remove the audio clips by alt-clicking them (the only way they can be touched) and deleting them individually, the video left behind can be clicked without any problem.  If I go back to the original PPC6 version of the project and unlink the audio from the video, and then open up the project in PPCC, the audio and video can be clicked without any problems.  I haven't tried relinking them at that point, because I'm in the middle of a project, and don't want to take any chances on screwing it up any further.

                           

                          In all the PP upgrades I've gone through over the years, this has never happened.

                          • 10. Re: Premiere Pro (CC) has encountered an error. (Mac)
                            Jim Curtis Level 3

                            I think I may have figured a way to stop the endless crashes in one of this type of problem Sequence. 

                             

                            Set an in and out on the clip or clips that clicking on causes a crash (or all the clips in the Sequence). 

                             

                            Goto the Mark In point on the Timeline.  Lift the clip, and then paste it right back in. 

                             

                            This unlinks all the clips, but I don't get the crashing now when I click on a clip.

                             

                            Trying to relink a video and audio clip causes a crash. 

                             

                            So, it appears that Linking is definitely causing the crashes for me, and perhaps you as well, Pete.

                            • 11. Re: Premiere Pro (CC) has encountered an error. (Mac)
                              Charles VW Adobe Employee

                              Jim Curtis wrote:

                               

                              Darn, this is bad.  I'm having flashbacks to Pr CS6.0.0.  I keep getting this error, which leads to a crash:

                               

                              Premiere Pro has encountered an error.

                              [/siree64/releases/2013.02/PremierePro/

                              Messanine/Make/Mac/../../Src/Utilities.cpp-780]

                               

                              I checked the code, that function is trying to get the framerate (specifically the audio sample rate) from an Audio Clip that doesn't actually exist.

                               

                              Since you said this is from an FCP XML, it means that somewhere in the translation of the FCP XML to our own Project XML, something is going wrong and there aren't enough seatbelts to detect the error and so your project is in a bad state.  Sometimes resaving the project can fix itself (I've seen that in some scenarios).  Reading your workaround with the lift workflow, you may want to offline all clips and then perhaps relink the media.

                              • 12. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                Charles VW Adobe Employee

                                Jim Curtis wrote:

                                 

                                Premiere Pro has encountered an error.

                                [/siree64/releases/2013.02/shared/adobe/

                                MediaCore/Backend/Make/Mac/../../Src/Sequence/

                                Action/SecuenceAddTransitionAction.cpp-57]

                                 

                                This is also barfing on trying to work with a clip that doesn't exist.  So it is the clip itself that is the issue.  Are you coming in from FCP XML as well?

                                • 13. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                  Jim Curtis Level 3

                                  This is also barfing on trying to work with a clip that doesn't exist.  So it is the clip itself that is the issue.  Are you coming in from FCP XML as well?

                                   

                                  Yes, Charles.  Both of the error messages I posted were from the same project. 

                                   

                                  When you say "a clip that doesn't exist," what does that mean?  Is Pr trying to link to the camera's audio track, but not finding it?  Clearly, the separate double system audio and video clips exist, because I'm seeing and hearing them, and they're the cause of the crashing.

                                   

                                  I tried Saving As, and that didn't help. 

                                   

                                  I moved my media and reopened a project copy, and Pr found the video, but the audio was off-line.  I clicked an off-line audio clip in the timeline, and Pr crashed.

                                   

                                  I then reopened the project, and relinked the off-line audio.  Clicked a clip, and Pr crashed.

                                   

                                  So, I still have my fallback off unlinking all my clips, as I described earlier.  But, perhaps now that you've tracked down the issue to a problem in the XML translation from FCP, that Adobe can work on a fix.

                                   

                                  I'll repeat that I can import the same XML into Pr CS6 and not have the same crashing issue.  So, hopefully that's enough information for the software engineers to fix this.

                                   

                                  BTW, I tried reporting this bug on the Adobe bug link, but the site gave me an error message after i clicked the Submit button.  I'm cursed.

                                  • 14. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                    Charles VW Adobe Employee

                                    Jim Curtis wrote:

                                     

                                    When you say "a clip that doesn't exist," what does that mean?  Is Pr trying to link to the camera's audio track, but not finding it?  Clearly, the separate double system audio and video clips exist, because I'm seeing and hearing them, and they're the cause of the crashing.

                                     

                                    It's an under-the-hood problem.  When the clip object is created, it is only partially created.  There's a reference (aka pointer) to an audio clip object, but the memory address of that object is NULL or at address 0x0 (zero).  Meaning it doesn't exist.  So we're trying to access or use memory that is supposed to be for an audio clip (the under-the-hood representation of it) but it isn't there.  It is sort of like having an entry in your address book for someone, you have a name in the entry, but no phone number or home address.  There's no way to contact that person.

                                     

                                    Can you post your FCPXML anywhere, and more importantly, have you tried this with the 7.0.1 update that came out yesterday?

                                    • 15. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                      Jim Curtis Level 3

                                      Thanks for the explanation, Charles.

                                       

                                      I did open this project into 7.0.1, which I started in 7.0, but I haven't tried re-importing the XML, since I've already done a fair amount of work on the project since bringing it into 7.0. 

                                       

                                      I did try just importing the XML into a clean install of Pr 7.0 (The installer doesn't install the current version.), and no crashes!!!  Weird.  But, all my clips came in unlinked, too.

                                       

                                      And I updated Pr to 7.0.1, and got the same thing: no crashes, but no linked clips either.  It's possible I did a Select-All and Command-L and linked the clips after I imported the XML the first time, but I'm not sure about that.  Now, I'm really confused.

                                       

                                      Anyway, thanks for staying with me on this, Charles.  I hope this has been of some help.

                                       

                                      Here's a link to the XML in question:

                                       

                                      https://jpc.exavault.com/share/view/1lfq-g5ngeq69-h1db4ilu

                                      • 16. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                        PlannedR Level 1

                                        Jim, I'm going to try later today to see if the problem has stopped in my project, with the new update.  I updated last night, but haven't had a chance to try it out and won't until this evening.  I'll let you know if the update stopped the crashing on my end. I sure hope so.

                                         

                                        Pete Vogt (aka Planned)

                                        • 17. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                          Jim Curtis Level 3

                                          That didn't help me, Pete, but maybe you'll have better luck.  Fingers crossed.

                                          • 18. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                            PlannedR Level 1

                                            Just tried it. Crashed beautifully.

                                             

                                             

                                            Adobe:

                                             

                                            I've been evangelizing Premiere for years, even when it was a really questionable choice.  I've converted three Final Cut users in the last two years alone.

                                            But this crap has GOT TO GET FIXED -- NOW!!  It didn't happen in any previous versions of PP; it's purely a CC problem. GET THE DAMN THING FIXED!!!

                                             

                                            Peter Vogt

                                            CCO, Planned Reaction Inc.

                                            • 19. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                              Jesse Zibble Adobe Employee

                                              Thanks for the sample file.  With it I was able to reproduce the failure and we are working on a fix.  The failure is happening during the audio level keyframe translation.

                                               

                                              As a not very pretty work around: If you delete the audio level keyframes the import will succeed.

                                               

                                              -Jess

                                              • 20. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                                Jim Curtis Level 3

                                                You're welcome.

                                                 

                                                And thank you for watching over and being responsive to your customers.  Four days after my original post and we have both an acknowledgement that a problem exists, and a fix is in the pipeline.  This is encouraging and most appreciated.

                                                 

                                                Stay with us, Pete.  I too, have been a volunteer evangelist for Pr, but only since CS6 when Adobe improved their external monitor support.  I've gotten a few diehard FCP7 users at least on the fence and considering a defection.  I got handed off a FCP7 project last week, and it was frustrating going back.

                                                 

                                                Regards,

                                                Jim

                                                • 21. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                                  PlannedR Level 1

                                                  I'm converting an FCP7 editor right now, and he's going to be working on the projects I'm having this problem with. He paid for CC last week and downloaded the whole shebang. I gave him a drive with the same projects I've got on my system.  I've been telling him for months how far advanced PP is over what's out there (and it is; leaps and bounds beyond anything else -- I've had 5K, SD, and HD all on the same timeline with tons of graphics layers, effects, and transitions all over the place, and it doesn't even hiccup when you hit play).

                                                   

                                                  But I doubt that he's going to share my awe when he clicks on a clip and PP crashes every time. I'm expecting phone calls.

                                                   

                                                   

                                                  -- Pete

                                                  • 22. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                                    Jim Curtis Level 3

                                                    Pete, did you try my cut & paste workaround?  I haven't had a crash on this project since I did it, except for once when I tried relinking a double system video and audio clip.  So, I'm going to have to live with unlinked clips on this project until I finish.  But, I will be able to finish it, which I didn't think I could say with confidence a few days ago.

                                                     

                                                    Read up on this thread.  Adobe is aware of this, and working on a fix.  It probably won't help any existing projects, as Pr seems to be damaging the project on import.

                                                    • 23. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                                      PlannedR Level 1

                                                      Been buried for a few days, but just now I tried selecting all the clips in a converted project and unlinking them, and it appears that that may have stopped the problem. I have to check and see if it works on any of the other projects I've had the problem with (this one hadn't been touched yet -- kind of stupid of me; I should have tried to see if it had the crashing problem before I tried the fix, but I assume it did, because it went through the same conversion process the other spots did).

                                                       

                                                      Have you heard anything from Adobe, as to whether they've got a fix/update/patch for developed yet?

                                                       

                                                      -- Pete

                                                      • 24. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                                        Jim Curtis Level 3

                                                        No, but, like you, since I unlinked my clips, my crashing stopped, too.

                                                         

                                                        Except for one time when I tried to relink a couple of clips on the Timeline, which resulted in an instant crash.  So, that taught me that I'm going to have to live with unlinked clips until a fix is available.

                                                         

                                                        I've discovered a couple other bugs, which I've mentioned elsewhere.  So, I expect a 7.0.2 is forthcoming at some point. 

                                                        • 25. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                                          PlannedR Level 1

                                                          Jesse -- any news on the progress on fixing this bug?

                                                           

                                                          Pete Vogt

                                                          • 26. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                                            David McGavran Adobe Employee

                                                            Hi Pete,

                                                             

                                                            Jesse has found and fixed the issue in a future release.   Thanks for helping us track this down.


                                                            Cheers


                                                            Dave

                                                            • 27. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                                              y88cdw Level 1

                                                              Same error happening when I link any audio to a .mov's DNxHD video layer in any new CC project file. Audio linked to a .mp4 video layer won't make Premiere crash.

                                                              • 28. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                                                josepholesh

                                                                I'm seeing there have been a few staff replies. Any link to a solution?

                                                                • 29. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                                                  josepholesh Level 1

                                                                  This report is from today. Hope it helps...

                                                                   

                                                                  Process:    Adobe Premiere Pro CS6 [1273]
                                                                  Path:       /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6
                                                                  Identifier: com.adobe.AdobePremierePro
                                                                  Version:    6.0.5 (6.0.5)
                                                                  Code Type:  X86-64 (Native)

                                                                  Parent Process:  launchd [94]

                                                                  User ID:    501

                                                                   

                                                                  Date/Time:  2013-10-14 14:29:43.188 -0400
                                                                  OS Version: Mac OS X 10.8.5 (12F45)

                                                                  Report Version:  10

                                                                   

                                                                  Interval Since Last Report:     5550 sec
                                                                  Crashes Since Last Report:      3

                                                                  Per-App Interval Since Last Report:  4249 sec

                                                                  Per-App Crashes Since Last Report:   3

                                                                  Anonymous UUID:                 4AE0603B-F3D9-9D8A-2183-3EC22CAAD3DA

                                                                   

                                                                  Crashed Thread:  0  Dispatch queue: com.apple.main-thread

                                                                   

                                                                  Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

                                                                  0   libsystem_kernel.dylib   0x00007fff928b5212 __pthread_kill + 10
                                                                  1   libsystem_c.dylib        0x00007fff972c1b24 pthread_kill + 90
                                                                  2   libsystem_c.dylib        0x00007fff97305f61 abort + 143
                                                                  3   com.adobe.premiere.frontend  0x000000010c77e291 UnixInterruptSignal(int) + 49
                                                                  4   libsystem_c.dylib        0x00007fff972ae90a _sigtramp + 26
                                                                  5   libsystem_kernel.dylib   0x00007fff928b5212 __pthread_kill + 10
                                                                  6   libsystem_c.dylib        0x00007fff972c1b24 pthread_kill + 90
                                                                  7   libsystem_c.dylib        0x00007fff97305f61 abort + 143
                                                                  8   libc++abi.dylib          0x00007fff8d1159eb abort_message + 257
                                                                  9   libc++abi.dylib          0x00007fff8d11339a default_terminate() + 28
                                                                  10  libobjc.A.dylib          0x00007fff8e2c7873 _objc_terminate() + 91
                                                                  11  libc++.1.dylib           0x00007fff971468fe std::terminate() + 20
                                                                  12  libobjc.A.dylib          0x00007fff8e2c75de objc_terminate + 9
                                                                  13  libdispatch.dylib        0x00007fff90fc70ca _dispatch_client_callout + 28
                                                                  14  libdispatch.dylib        0x00007fff90fcb96f _dispatch_after_timer_callback + 22
                                                                  15  libdispatch.dylib        0x00007fff90fc70b6 _dispatch_client_callout + 8
                                                                  16  libdispatch.dylib        0x00007fff90fc929b _dispatch_source_invoke + 691
                                                                  17  libdispatch.dylib        0x00007fff90fc8305 _dispatch_queue_invoke + 72
                                                                  18  libdispatch.dylib        0x00007fff90fcc091 _dispatch_main_queue_callback_4CF + 220
                                                                  19  com.apple.CoreFoundation 0x00007fff93f04b4c __CFRunLoopRun + 1644
                                                                  20  com.apple.CoreFoundation 0x00007fff93f040e2 CFRunLoopRunSpecific + 290
                                                                  21  com.apple.HIToolbox      0x00007fff9341aeb4 RunCurrentEventLoopInMode + 209
                                                                  22  com.apple.HIToolbox      0x00007fff9341ac52 ReceiveNextEventCommon + 356
                                                                  23  com.apple.HIToolbox      0x00007fff9341aae3 BlockUntilNextEventMatchingListInMode + 62
                                                                  24  com.apple.AppKit         0x00007fff98664533 _DPSNextEvent + 685
                                                                  25  com.apple.AppKit         0x00007fff98663df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
                                                                  26  com.apple.AppKit         0x00007fff989b81ba NSCoreDragBlockingProc + 101
                                                                  27  com.apple.HIServices     0x00007fff937af852 SampleMouseAndKeyboard + 102
                                                                  28  com.apple.HIServices     0x00007fff937af56c DragInApplication + 50
                                                                  29  com.apple.HIServices     0x00007fff937aec69 CoreDragStartDragging + 519
                                                                  30  com.apple.AppKit         0x00007fff989b6120 -[NSCoreDragManager _dragUntilMouseUp:accepted:] + 881
                                                                  31  com.apple.AppKit         0x00007fff989b744a -[NSCoreDragManager dragImage:fromWindow:at:offset:event:pasteboard:source:slideBack:] + 1455
                                                                  32  com.apple.AppKit         0x00007fff98c66fd0 -[NSWindow(NSDrag) dragImage:at:offset:event:pasteboard:source:slideBack:] + 133
                                                                  33  com.adobe.dvaui.framework0x000000010349ba5a -[DVAMacPanelWindow dragImage:at:offset:event:pasteboard:source:slideBack:] + 58
                                                                  34  com.adobe.dvaui.framework0x00000001033c9d5d dvaui::datatransfer::OS_SendData::DoDragAndDrop(int, int*) + 407
                                                                  35  com.adobe.UIFramework.framework0x0000000103c29941 UIF::DataSource::DoDragAndDrop(int const&, int*, boost::intrusive_ptr<dvaui::drawbot::ImageInterface>) + 687
                                                                  36  com.adobe.HandlerProject.framework0x00000001094b5613 HandlerProject::ProjectIconView::HandleDragSelection(UIF::DataSource&) + 1585
                                                                  37  com.adobe.HandlerProject.framework0x00000001094b4fdd non-virtual thunk to HandlerProject::ProjectIconView::HandleDragSelection(UIF::DataSource&) + 13
                                                                  38  com.adobe.HandlerProject.framework0x00000001094c28d4 UIF::IconView<ASL::InterfaceRef<BE::IProjectItem, BE::IProjectItem> >::DragSelection() + 56
                                                                  39  com.adobe.HandlerProject.framework0x00000001094c5219 UIF::IconView<ASL::InterfaceRef<BE::IProjectItem, BE::IProjectItem> >::MouseMoveSelf(ASL::ParamPoint<int> const&, UIF::KeyModifiers const&) + 121
                                                                  40  com.adobe.UIFramework.framework0x0000000103cbdc45 UIF::SubViewMouseCaptureImpl::DoMouseEvent(dvaui::ui::MouseEvent const&) + 273
                                                                  41  com.adobe.dvaui.framework0x000000010343d00d dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 425
                                                                  42  com.adobe.dvaui.framework0x000000010343d28c dvaui::ui::UI_Node::UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&, bool) + 118
                                                                  43  com.adobe.dvaui.framework0x000000010343d33f dvaui::ui::UI_Node::UI_DispatchMouseEvent(dvaui::ui::MouseEvent const&, bool) + 63
                                                                  44  com.adobe.dvaui.framework0x00000001034a4c12 dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 702
                                                                  45  com.adobe.dvaui.framework0x00000001034a2ad0 dvaui::ui::OS_View::UI_DispatchPlatformMouseMoveEvent(dvaui::ui::OS_Event const&, bool, bool) + 286
                                                                  46  com.adobe.dvaui.framework0x00000001034927e6 dvaui::ui::OS_View::UI_DispatchPlatformMouseDragEvent(dvaui::ui::OS_Event const&) + 20
                                                                  47  com.adobe.dvaui.framework0x00000001034a199d dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 223
                                                                  48  com.adobe.dvaui.framework0x00000001034a3008 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 28
                                                                  49  com.adobe.dvaui.framework0x000000010349fae7 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
                                                                  50  com.adobe.dvacore.framework  0x000000010018ba0e int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
                                                                  51  com.adobe.premiere.frontend  0x000000010c743735 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 57
                                                                  52  com.adobe.dvacore.framework  0x000000010018b900 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 112
                                                                  53  com.adobe.dvacore.framework  0x000000010018de3d void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
                                                                  54  com.adobe.dvaui.framework0x00000001034985cf -[DVAMacContainerView mouseDragged:] + 127
                                                                  55  com.apple.AppKit         0x00007fff98749b81 -[NSWindow sendEvent:] + 8504
                                                                  56  com.apple.AppKit         0x00007fff98745644 -[NSApplication sendEvent:] + 5761
                                                                  57  com.adobe.dvaui.framework0x0000000103492bd6 -[DVAMacApplication sendEvent:] + 630
                                                                  58  com.adobe.premiere.frontend  0x000000010c77c530 -[PremiereCocoaMacApplication sendEvent:] + 304
                                                                  59  com.apple.AppKit         0x00007fff9865b21a -[NSApplication run] + 636
                                                                  60  com.adobe.premiere.frontend  0x000000010c77d794 FE::MacApplication::RunSelf() + 44
                                                                  61  com.adobe.premiere.frontend  0x000000010c727dff FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 5681
                                                                  62  com.adobe.premiere.frontend  0x000000010c77ed0c AppMain + 380
                                                                  63  com.adobe.premiere.startup0x000000010c8ef1d7 Run + 247
                                                                  64  com.adobe.AdobePremierePro0x00000001000038b7 main + 647
                                                                  65  com.adobe.AdobePremierePro0x000000010000361c start + 52
                                                                  • 30. Re: Premiere Pro (CC) has encountered an error. (Mac)
                                                                    Mark Mapes Adobe Employee

                                                                    We have not released an update since Jesse and Dave chimed in above. A significant update is close to being released. This blog discusses most of the new features (but not bug fixes like the one at issue here): http://blogs.adobe.com/premierepro/2013/09/adobe-premiere-pro-cc-october-2013-release.html