12 Replies Latest reply on Oct 17, 2014 7:06 AM by KillerBee

    Photoshop cc 3D tool is not working

    Anonimamente

      I had windows 7-64 bit; I used to use photoshop cs6 extended and it worked good the 3D tool, but 1 week ago I just change my operating system (i formated my Notebook) to windows 8 and I installed the latest verion of photoshop (photoshop  cc) when I tried to open the 3d tools it said that I couldn't use it that I should update my graphic card

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      I tried to update it and it says that is that i have the recommended version (if you can see the year, its only of last yeard and it worked good for photoshop cs)ps4.png

       

      I tried some steps from adobe support to go to preference and anable openGL options but it doesnt let me to check it.

       

      ps2.png

      My ram is of 3GB, I don't know what to do now. i need help please D:

       

      ps3.png