9 Replies Latest reply on Jul 24, 2013 6:31 PM by Quidn

    Indesign Runtime error - Windows 8

    Housam90

      Please help ASAP. I can't run Indesign on my Windows8:

       

      Log Name:      Application

      Source:        Windows Error Reporting

      Date:          09-Jul-13 1:13:07 PM

      Event ID:      1001

      Task Category: None

      Level:         Information

      Keywords:      Classic

      User:          N/A

      Computer:      Housam-LeQuatro

      Description:

      Fault bucket -638917090, type 1

      Event Name: APPCRASH

      Response: Not available

      Cab Id: 0

       

       

      Problem signature:

      P1: InDesign.exe

      P2: 9.0.0.244

      P3: 5176dcdf

      P4: MSVCR100.dll

      P5: 10.0.40219.325

      P6: 4df2be1e

      P7: 40000015

      P8: 0008d6fd

      P9:

      P10:

       

       

      Attached files:

      C:\Users\H\AppData\Local\Temp\WERAD3E.tmp.WERInternalMetadata.xml

       

       

      These files may be available here:

      C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_InDesign.exe_a9ec5a779b2fff276 a210fc4b6892d7822f074_0e0cf39e

       

       

      Analysis symbol:

      Rechecking for solution: 0

      Report Id: 1b0777fe-e880-11e2-be83-50465d46c2c4

      Report Status: 0

      Hashed bucket: 1ecc2ec06bb16a7c8cd98e843aed0345

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="Windows Error Reporting" />

          <EventID Qualifiers="0">1001</EventID>

          <Level>4</Level>

          <Task>0</Task>

          <Keywords>0x80000000000000</Keywords>

          <TimeCreated SystemTime="2013-07-09T10:13:07.000000000Z" />

          <EventRecordID>9236</EventRecordID>

          <Channel>Application</Channel>

          <Computer>Housam-LeQuatro</Computer>

          <Security />

        </System>

        <EventData>

          <Data>-638917090</Data>

          <Data>1</Data>

          <Data>APPCRASH</Data>

          <Data>Not available</Data>

          <Data>0</Data>

          <Data>InDesign.exe</Data>

          <Data>9.0.0.244</Data>

          <Data>5176dcdf</Data>

          <Data>MSVCR100.dll</Data>

          <Data>10.0.40219.325</Data>

          <Data>4df2be1e</Data>

          <Data>40000015</Data>

          <Data>0008d6fd</Data>

          <Data>

          </Data>

          <Data>

          </Data>

          <Data>

      C:\Users\H\AppData\Local\Temp\WERAD3E.tmp.WERInternalMetadata.xml</Data>

          <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_InDesign.exe_a9ec5a779b 2fff276a210fc4b6892d7822f074_0e0cf39e</Data>

          <Data>

          </Data>

          <Data>0</Data>

          <Data>1b0777fe-e880-11e2-be83-50465d46c2c4</Data>

          <Data>0</Data>

          <Data>1ecc2ec06bb16a7c8cd98e843aed0345</Data>

        </EventData>

      </Event>

       

      -System

       



      -Provider



      [ Name] Windows Error Reporting

       



      -EventID1001

       




      [ Qualifiers] 0



      Level4



      Task0



      Keywords0x80000000000000


      -TimeCreated

       




      [ SystemTime] 2013-07-09T10:13:07.000000000Z



      EventRecordID9236



      ChannelApplication



      ComputerHousam-LeQuatro



      Security
      -EventData

       



      -638917090


      1


      APPCRASH


      Not available


      0


      InDesign.exe


      9.0.0.244


      5176dcdf


      MSVCR100.dll


      10.0.40219.325


      4df2be1e


      40000015


      0008d6fd








      C:\Users\H\AppData\Local\Temp\WERAD3E.tmp.WERInternalMetadata.xml


      C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_InDesign.exe_a9ec5a779b2fff276 a210fc4b6892d7822f074_0e0cf39e





      0


      1b0777fe-e880-11e2-be83-50465d46c2c4


      0


      1ecc2ec06bb16a7c8cd98e843aed0345