5 Replies Latest reply on Jul 9, 2013 7:52 AM by Jeffrey_Smith

    Video won't play in Interactive PDF

    AKERR987 Level 1

      Hi,

       

      I am attempting to export an interactive pdf with video and I have followed all the steps in the user guide.

       

      However, While all other elements seem to function fine, when I attempt to click on the video file I am presented with a blank screen.

      Initially I was using an mp4 file but I have converted this to f4v with no success. I have made sure to keep the original frame size.

       

      The file plays fine in SWF preview.

       

      Any suggestions?

       

      Thanks,