2 Replies Latest reply on Jul 11, 2013 3:48 PM by Larry G. Schneider

    After a reinstall of CS4 InDesign, it is as if I don't have full use of the program?

    ponymansgirl

      I have been through support chat with regards to deactivating the program on my old machine, (which I did not do, hence the chat with support ot resolve that, which I think has been accomplished) I uninstalled the program from my new machine, reinstalled it, entered the serial number, etc. and I am having the same issues.

       

      Namely, some of the features don't work anymore. It is as if the mouse clicks aren't even recognized, and yet other options seem to work fine? About half of the fonts are no longer available, and I was unable to download any without getting a security/authorization error message.

       

      Would appreciate any feedback, and will be glad to try to give more details!

       

      thanks,

       

      ponymansgirl