1 Reply Latest reply on Jul 9, 2013 1:26 PM by sjpt

    E_ADEPT_INTERNAL error

    impossibile scaricare

      Hi, I've download a file .acsm, but when i try to import it on digital edition it tell me that there is the errore e_adept_internal:errore licenza.jpg

      what shoul i do?

        • 1. Re: E_ADEPT_INTERNAL error
          sjpt Level 4

          Two possible answers.  Neither is specifically for your problem, but one or the other often works. ... good luck

           

           

          Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

          Unfortunately, it often then gives misleading error messages about what is wrong.

          Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your Adobe ID.

           


          There are lots of bugs in ADE2.0.  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172