8 Replies Latest reply on Aug 14, 2016 11:38 PM by Roei Tzoref

    After Effects CC Render Errors with RED footage and ProRes 4444 proxies

    E_M_G Level 1

      Working on an 8 Core, 2008 Mac Pro with 16GB of RAM running Mountain Lion.

       

      I just upgraded to After Effects CC and I'm having a whole bunch of errors ...

       

      -- the 'MooV' file is damaged or unsupported

      -- error getting package info for file "..." ( 3 :: 164 )

      -- Error (4) reading frame from file "..." ( 86 :: 2 )

       

      I'm trying to make ProRes 4444 proxies from RED files (sometimes as big as 4K), which will eventually end up in a 1920x1080 project. I'll make a 4444 proxy, work on it all day with no problems, then when I try to render (or save a RAM preview) any one of the previous errors will show up.

       

      My projects seemed to work just fine fine in AE CS6, and I've worked with RED footage in AE before with little issue. I've completly restarted my system, re-installed everything, worked off an external drive, worked on my internal (software) RAID, rendered to local and external hard drives, adjusted my multiprocesser render settings (on and off), cleared the cache ... nothing is fixing it.

       

      Does anybody else have any ideas? Or insight. Or anything?!

       

      Thanks for your time,

       

      Eliot