Lost all my PDF presets...
I would be happy at this point to reset all my preferences. But, can't find any instructions on how to do so in 5.5 -- only 3 & 4... HELP!!
UPDATE: I tried SHIFT+CONTROL+ALT -- instructions given to reset all presferences in CS 3 & 4 -- did NOTHING in 5.5... NOW I REALLY NEED HELP!!!
If you need those presets which come with the program, just reinstall the program.
If you have lost presets, set up of your own, you might have lost them is you have not saved them on specific place which you should know, and nobody else would help you.
OK, first of all did you get a confirmation message about deleting the preferences? If not, they were not replaced. You can do the job manually as well. See Replace Your Preferences
There seems to be a flurry of reports like this this week. I believe several users mentioned that the presets reappeared after resetting the prefs, and in some cases after restarting the computer. You should back up the current PDF presets folders before you attempt any re-installation.