Hi Alex - ProSite is free for paying Creative Cloud subscribers - are you on a trial or free account by any chance? This is what your status on the "Linked accounts" page says: http://www.behance.net/portfolio/promote
Hello - if you go to your Creative Cloud account --> Account Settings, it should tell you "Plan information." Let me know what that says!
Hi sarah, thank you.
At https://creative.adobe.com/ I see 'files' 'download centre' and 'learn', or if I click on my icon (right) I see 'my account' or 'my application settings'.
No 'Account settings'.
Am i in the right place?
Hello - yes, click "my account." Then, see what is says under "plan information."
Same thing today.
Hi Alex - looks like you're using two different email addresses,
The firstname.lastname@example.org does not have a paid Creative Cloud account associated with it, so you'll want to make sure that the one you have linked up to Behance is the email@example.com account. Please login to Behance, then go to this page http://www.behance.net/portfolio/promote, click disconnect, and relink using the firstname.lastname@example.org account.
Let me know if that works!
Hi Sarah, thank you.
I have unlinked the alexj one.
When i log in with 2ndadobeid one, then go to link you offered, it says already:
Your Behance and Adobe accounts are linked
What do i do now?
Great, you're all set!
Looks like you have two Behance accounts AND two Creative Cloud accounts, so here's all the info (make sure you're not logged into the wrong Behance account)
Your Behance account that is setup for a free ProSite:
Linked to email address: email@example.com
Linked to Adobe ID: firstname.lastname@example.org
So, if you login to that Behance account, you can use ProSIte for free.
Let me know if you have any further questions.
Great, thank you Sarah.