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The specification of the PC / MAC and also which version of Premiere you are using will be required before effective advice can be given
Have you tried adjusting your playback resolution setting? (i.e. full, 1/2, 1/4, etc.)
Have you got the latest QT installed? (or might want to reinstall)
I have D7100 mov's running just fine on CS6 and CC (windows).
However, it will only allow me to choose 1/2 and the rest is greyed out.
Do you know why this is?
Mac / Premiere Pro 6
Actually the 1/2 works fine!
THANK YOU SO MUCH!
Have a great day (^_^)