2 Replies Latest reply on Jul 11, 2013 10:09 PM by divinerev

    Cannot install Flash

    divinerev

      Operating Mac 10.8.4. Cannot install Flash Player 11. Have tried several times. Keep getting error message stating that I need to close Safari. I keep closing Safari, and I still get the same error message.

        • 1. Re: Cannot install Flash
          Mike M Level 6

          Download the full installer here.

           

          Quit Safari. (Don't just close the window - press Cmd+Q to quit it altogether - a lot of people who switch from Windows to Mac don't realize at first that if you close the window, it DOESN'T quit the application like with Windows - it only closes the window but the app is still running, as the little "light" under the icon in the dock will indicate)

           

          Go to: Mac HD/Library/Internet Plugins.

           

          If the Flash Player Plugin is there, trash it, and empty the trash. If not, never mind that step.

           

          Mount the Flash Player DMG and run the installer.

           

          Relaunch Safari and you should be good to go.

          • 2. Re: Cannot install Flash
            divinerev Level 1

            Thank you, C F. That worked !!