17 Replies Latest reply on Sep 19, 2013 7:09 AM by Vinay Dwivedi Branched to a new discussion.

    Premiere CC constant crashing on MBP Retina with latest updates

    Eben DP

      I've had this problem in the past with Premiere and I suspect it's to do with their poor GPU support for the Retina, but this morning my Premiere has decided to crash approximately every 10 minutes, citing a "serious problem"

       

      Here is the log report:

       

      Process:         Adobe Premiere Pro CC [3842]

      Path:            /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe Premiere Pro CC

      Identifier:      com.adobe.AdobePremierePro

      Version:         7.0.1 (7.0.1)

      Code Type:       X86-64 (Native)

      Parent Process:  launchd [158]

      User ID:         501

       

       

      Date/Time:       2013-07-12 10:03:17.372 +0100

      OS Version:      Mac OS X 10.8.4 (12E55)

      Report Version:  10

      Sleep/Wake UUID: 8A9D21D7-D589-4A78-A083-E1DC1834E9C6

       

       

      Interval Since Last Report:          9271 sec

      Crashes Since Last Report:           2

      Per-App Interval Since Last Report:  4713 sec

      Per-App Crashes Since Last Report:   2

      Anonymous UUID:                      ECFCAAAA-A46C-6D18-F4EA-7AB869460FC6

       

       

      Crashed Thread:  27  Dispatch queue: opencl_runtime

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000044

       

       

      VM Regions Near 0x44:

      -->

          __TEXT                 0000000100000000-0000000100003000 [   12K] r-x/rwx SM=COW  /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe Premiere Pro CC

       

       

      Thread 0:: Dispatch queue: com.apple.main-thread

      0   libsystem_kernel.dylib                  0x00007fff85dc9686 mach_msg_trap + 10

      1   libsystem_kernel.dylib                  0x00007fff85dc8c42 mach_msg + 70

      2   com.apple.CoreFoundation                0x00007fff8de2f233 __CFRunLoopServiceMachPort + 195

      3   com.apple.CoreFoundation                0x00007fff8de34916 __CFRunLoopRun + 1078

      4   com.apple.CoreFoundation                0x00007fff8de340e2 CFRunLoopRunSpecific + 290

      5   com.apple.HIToolbox                     0x00007fff920c3eb4 RunCurrentEventLoopInMode + 209

      6   com.apple.HIToolbox                     0x00007fff920c3c52 ReceiveNextEventCommon + 356

      7   com.apple.HIToolbox                     0x00007fff920c3ae3 BlockUntilNextEventMatchingListInMode + 62

      8   com.apple.AppKit                        0x00007fff8f822533 _DPSNextEvent + 685

      9   com.apple.AppKit                        0x00007fff8f821df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

      10  com.apple.AppKit                        0x00007fff8f8191a3 -[NSApplication run] + 517

      11  com.adobe.Frontend.framework            0x00000001000bf7ed FE::MacApplication::RunSelf() + 45

      12  com.adobe.Frontend.framework            0x0000000100045706 FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 6438

      13  com.adobe.Frontend.framework            0x00000001000c0ef0 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 304

      14  com.adobe.Frontend.framework            0x00000001000c7552 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 754

      15  com.adobe.AdobePremierePro              0x0000000100001ae1 main + 625

      16  com.adobe.AdobePremierePro              0x0000000100001864 start + 52

       

       

      Thread 1:: Dispatch queue: com.apple.libdispatch-manager

      0   libsystem_kernel.dylib                  0x00007fff85dcbd16 kevent + 10

      1   libdispatch.dylib                       0x00007fff85e07dea _dispatch_mgr_invoke + 883

      2   libdispatch.dylib                       0x00007fff85e079ee _dispatch_mgr_thread + 54

       

       

      Thread 2:

      0   libsystem_kernel.dylib                  0x00007fff85dcbd16 kevent + 10

      1   com.adobe.dvatransport.framework          0x0000000100c91624 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 228

      2   com.adobe.dvatransport.framework          0x0000000100c91214 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service::thread_info&, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&, boost::system::error_code const&) + 340

      3   com.adobe.dvatransport.framework          0x0000000100c90ccd boost::asio::detail::task_io_service::run(boost::system::error_code&) + 285

      4   com.adobe.dvatransport.framework          0x0000000100c81c92 SkyConnectionEnv::MainLoop() + 162

      5   com.adobe.dvatransport.framework          0x0000000100c81879 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9

      6   com.adobe.boost_threads.framework          0x00000001002576d4 thread_proxy + 164

      7   libsystem_c.dylib                       0x00007fff90d8d7a2 _pthread_start + 327

      8   libsystem_c.dylib                       0x00007fff90d7a1e1 thread_start + 13

       

       

      Thread 3:

      0   libsystem_kernel.dylib                  0x00007fff85dcb0fa __psynch_cvwait + 10

      1   libsystem_c.dylib                       0x00007fff90d91fe9 _pthread_cond_wait + 869

      2   com.adobe.dvatransport.framework          0x0000000100c911dc boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service::thread_info&, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&, boost::system::error_code const&) + 284

      3   com.adobe.dvatransport.framework          0x0000000100c90ccd boost::asio::detail::task_io_service::run(boost::system::error_code&) + 285

      4   com.adobe.dvatransport.framework          0x0000000100c90b9a boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42

      5   com.adobe.dvatransport.framework          0x0000000100c91b63 boost_asio_detail_posix_thread_function + 19

      6   libsystem_c.dylib                       0x00007fff90d8d7a2 _pthread_start + 327

      7   libsystem_c.dylib                       0x00007fff90d7a1e1 thread_start + 13

       

       

      Note: edited. Please don't copy/paste crash logs to the forum. You can submit one in a bug report, however: http://www.adobe.com/go/wish