2 Replies Latest reply on Jul 13, 2013 5:56 AM by juanfordroad

    Unable to re-install CS3 and CS4 software on Mac [was: I've tried & failed]

    juanfordroad Level 1

      Please, I've been trying for the last week to reload my registered copies of PS CS3, AE CS4 DW CS4, FL CS4 without success.  My Mac Pro recently crashed.  I used my Lion backup thumb to restore from time machine but the Adobe products all came up with the error message: "required resources missing".  I am unable to either uninstall or reinstall the software.  I've been on the India phone with support, posted here and on Creative Cow.  I really would like to continue with my work but have not had much success.  I have even spent hours trying to manually delete files, also with no luck.  Please help me to understand how I can reinstall my software.

       

      Thank you in advance.

      John