2 Replies Latest reply on Jul 13, 2013 5:13 AM by NTomMac

    Question

    NTomMac Level 1

      Can't get the updates from Help Menu. Get a message that the Server might be offline temporarily or Internet or firewall setting might be wrong. I've cached several times but nothing seems to help. any ideas. I'm a number of updates behind and some things I want to do from LR don't come over correctly to PS.  Wondering if I should reinstall.

       

      nancy

        • 1. Re: Question
          Mylenium Most Valuable Participant

          Nobody can help you with your network issues without knowing anything about your system. Nothing to do with the programs, really, something is just preventing network access, which could be anything from an unusal home network configuration to some security tool on your system to your Internet provider...

           

          Mylenium

          • 2. Re: Question
            NTomMac Level 1

            Thank you. I'll check on that - odd b/c Lightroom updates.