2 Replies Latest reply: Jul 17, 2013 9:10 PM by Jennika2995 RSS

    Help Please!!! Creative Cloud won't install...

    Jennika2995

      I had it first and it worked then, but my laptop was slow so I deleted my profile and therefore deleted the program.

       

      When I started installing it again, it got stopped in between and mucked up, so I uninstalled it, but I can't install it again and it won't download either.

      I don't need to download it though, I already have the creative cloud application, but when I run the installer, near the end a dialogue box comes up saying:

      Creative Cloud desktop failed to install.

       

       

      Please help

       

      Also is it meant to say 'Updating Creative Cloud desktop' when installing?