2 Replies Latest reply on Jul 15, 2013 5:20 PM by John T Smith

    Premiere Pro Crashes when I try to open

    Cbethan01

      I just became a member of Adobe Clouds, I downloaded Adobe Premiere and when I try to open I get the following message:  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available. 

       

      Window 7 Home Premium

      64 bit operating system

      Intel Core

      HD Graphcs 4000

      NVIDIA GeForce GT 630M

       

      I downloaded the software twice and I am still getting the same error messages.  I am not very computer knowledable so please help me out with simple for dummies instructions.

       

      Thank you