1 Reply Latest reply on Jul 15, 2013 1:58 PM by sjpt



      I was trying to autorise my "new" desk top but got the answer that my ID could only be used one time. Where can I see if my computer neeed autoristion?

        • 1. Re: Autorisation
          sjpt Level 4

          Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

          Unfortunately, it often then gives misleading error messages about what is wrong.

          Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your Adobe ID.