6 Replies Latest reply on Jul 16, 2013 7:16 AM by John T Smith

Blu-ray Error - Encore CS6

Yarrabundie Jul 15, 2013 4:24 AM

Hi,

I am having problems exporting my Blu-ray - I used Media Encoder to export my sequence from Premiere Pro, using the H.264 Blu-ray codec.

This is the error message I recieve, which appears after it seems to have burnt the disc and is on 'building streams': Blu-ray Error: "device not read", code: "3", Note: "CreateStcSequence: Fail to write M2S file.

I have tried re-exporting my footage, and creating new Encore projects.

Does anyone have any suggestions please?

Thanks

1. Re: Blu-ray Error - Encore CS6

Stan Jones Jul 15, 2013 5:00 AM (in response to Yarrabundie)

Try building to an image. If that works, burn with ImgBurn for PC or Toast for Mac.
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2. Re: Blu-ray Error - Encore CS6

Yarrabundie Jul 15, 2013 5:33 AM (in response to Stan Jones)

Thanks Stan - i'll give that a go after I try it again once more - 5th time lucky! ")
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3. Re: Blu-ray Error - Encore CS6

Yarrabundie Jul 16, 2013 4:43 AM (in response to Stan Jones)

Thanks Stan, building an image and then burning with ImgBurn worked perfectly.... not sure what that error is / why it won't burn direct from Encore
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4. Re: Blu-ray Error - Encore CS6

Stan Jones Jul 16, 2013 5:50 AM (in response to Yarrabundie)

I have assumed that some of these issues are permissions based; Then there is the problem of programs getting access to burners that are controlled by other processes. For many of us, we gave up on burning with Encore several versions back, and don't even test it to see if it would work better. ImgBurn for PC is just too good.
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5. Re: Blu-ray Error - Encore CS6

Yarrabundie Jul 16, 2013 6:49 AM (in response to Stan Jones)

I surprisingly have had no issues until now with burning projects in Encore... I will most definitely be using ImgBurn from now - I was very impressed. Thanks again
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6. Re: Blu-ray Error - Encore CS6

John T Smith Jul 16, 2013 7:16 AM (in response to Yarrabundie)

You have solved your problem by using Imgburn (which I use for ALL disc burning) but here is some general information... for anyone else who reads this and wants to know "why" there may be problems

As well as the below, right click the program icon and select Run as Administrator,
which is NOT the same thing as running the computer with the Administrator account, and
which fixes several "odd" problems... To create a two layer DVD or a BluRay, you must
have Encore set to use the Run as Administrator option... and a Mac version
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
.
Run as Administrator http://forums.adobe.com/thread/969395 (Encore AND PPro)
.
Odd Errors http://forums.adobe.com/thread/670174
.
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 http://forums.adobe.com/thread/666558
And This Message Thread http://forums.adobe.com/thread/665641
.
Things and Software to AVOID when authoring/burning a disc... says Encore, but also
applies to Premiere Elements and disc burning
.
Start --> http://forums.adobe.com/thread/608660
#2 has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941
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