1 Reply Latest reply on Jul 15, 2013 8:31 PM by Mike M

    Downloading on a Mac....

    FogCityNative

      Why does Adobe make the direct link to the .dmg file so hard to find?

       

      The automatic download never starts on my Msc. Blame it on the pop-up blocker, AdBlock, Speed Download, Firefox, whatever. I don't care, because whatever prevents the Adobe auto dowbload from starting is an Adobe problem. Doesn't happen anywhere else. Since Adobe and Apple are at war, I guess this stuff doesn't get properly attended to by Adobe's webmasters.

       

      So I just want to go directly to the manual download page, click the link to the .dmg  and be done. Leave the auto downloader to the uninformed.

       

      Adobe buries this link many pages deep in the web site. Click on troubleshooting for example and it just loops back around eventualy to the auto downloader.

       

      It always takes me 10 or 15 minutes to find this tiny one line link to manually download the file.

       

      PLEASE ADOBE PUT THE LINK TO THE .DMG RIGHT ON THE UPDATE PAGE. DON"T MAKE US HUNT FOR IT BY CLICKING ON LINKS UNTIL WE FINALLY FIND IT. AND FIX YOUR AUTO DOWNLOADER. IT IS NOT WORKING FOR ME>