First time having an issue since purchasing monthly access for PS CC 3 weeks ago. Used daily without issue until now.
Open application, within 15sec there is a white empty pop up rectangular box on screen and my hour glass ticks away. Can not start the program/open a file. Force quit trigger shows "Photoshop not responding".
Reboot my MaC did not sort this. Checked with CC and the PS is up to date.
Should I re-download the app?
Reinstall rarely solves problem, especially since it worked.
You could try to reset prefernces. Start PS and immediately hold down option cmd shift keys. If fast enough you will get a reset window.
Sorted. I did by press the Option/Comand/Shift while clicking the PS application, this brings up the application and a pop up window which allows you to select the option to delete the "settings file" which cleared whatever crap was intefering with the program.