2 Replies Latest reply on Jul 15, 2013 4:55 PM by louiserb2

    CS6 PS Cloud fails to open

    louiserb2

      First time having an issue since purchasing monthly access for PS CC 3 weeks ago. Used daily without issue until now.

       

      Open application, within 15sec there is a white empty pop up rectangular box on screen and my hour glass ticks away. Can not start the program/open a file.  Force quit trigger shows "Photoshop not responding".

       

      Reboot my MaC did not sort this. Checked with CC and the PS is up to date.

       

      Should I re-download the app?