3 Replies Latest reply on Jul 18, 2013 11:51 AM by Charles VW

    Premiere Pro CC crashes when importing .scc file

    Robin Remde

      Hi all! Trying to use closed captioning features in Premiere Pro CC, and every time I try to import a .scc file (Created with Movie Captioner), Premiere crashes with a general error.

       

      I've tried creating captions with Unix line breaks, and Windows line breaks, and I get the same result.

       

      I'm on Mac OS10.7, if that has any bearing, and running on an 8 core Mac Pro with 24GB ram.

       

      Any help would be greatly appreciated.

        • 1. Re: Premiere Pro CC crashes when importing .scc file
          Mark Mapes Adobe Employee

          I sent you a private message, Robin, with directions for sending us a copy of the SCC file.

          • 2. Re: Premiere Pro CC crashes when importing .scc file
            Mark Mapes Adobe Employee

            Thanks, Robin. File received.

            In 7.0.1, on the first attempt to import, I get the error "Premiere Pro has encountered a serious error," but the app does not actually crash. However, importing fails.

            Bug logged.

            • 3. Re: Premiere Pro CC crashes when importing .scc file
              Charles VW Adobe Employee

              The file is malformed,  look at this line:

               

               

              Jonas_stereo.scc wrote:

               

              01:11:46:029420 9420 94ae 94ae 1370 1370 79ef 75a7 76e5 2067 eff4 2073 ef6d e5f4 68e9 6e67 20f4 ef20 efe6 e6e5 f2ae 94d0 94d0 6def 6d20 –207 368e 520e ce97 6e56 4207 368e 5206 2f2e 561f 468e 5648 0947 0947 0616 e642 0736 8e58 0942 f942 f

               

              There's an illegal character ('-') where you see "-207".  So all of the data is offset by one spot.

               

              So change that line to the following and it should work:

               

              Jonas_stereo.scc (fixed) wrote:

               

              01:11:46:029420 9420 94ae 94ae 1370 1370 79ef 75a7 76e5 2067 eff4 2073 ef6d e5f4 68e9 6e67 20f4 ef20 efe6 e6e5 f2ae 94d0 94d0 6def 6d20 2073 68e5 20ec e976 e564 2073 68e5 2062 f2e5 61f4 68e5 6480 9470 9470 616e 6420 7368 e580 942f 942f

               

               

              Please contact the tech support for the application that created this malformed SCC file.