5 Replies Latest reply: Jul 17, 2013 8:37 AM by llbeck02 RSS

    Can't install PSE in new OS

    llbeck02

      I had PSE 6 on both my laptop and my desktop.  I upgraded my desktop from Vista to Win 7 prox64 and have the original install DVD.  When I try to install in my new OS it installs properly but on first use it asks for serial number.  I type the correct number and it says "The number that you entered is not valid...." I suspect that it may not allow because of the registration of my old installation.

       

      How many computers are allowed?  Do I need to deactivate the software on my laptop (the only other computer with the same PSE serial number)?  If so, can I reactivate on my laptop when I need the software in the field??