9 Replies Latest reply on Jul 18, 2013 2:03 AM by camilo umana

    Bad PDF CC preview.

    camilo umana Level 1

      Clients are complaining because my PDFs are showing strange defects.

      Does not sound a browser problem as the faults are visible directly in Acrobat app.

       

      Opened in Photoshop don't show the pixelation but  the doubt remains.

      Imac 10.7.5, 8GB Memory.

       

      How to fix it?

       

      foro adobe.jpg

        • 1. Re: Bad PDF CC preview.
          Eugene Tyson Adobe Community Professional & MVP

          Photoshop looks fine

           

          InDesign looks that way because it displays a proxy image not the image itself - see View>Display Performance and choose High Quality for a better quality proxy image - but it shouldn't be relied on for actual quality of image.

           

          Acrobat may look that way because the preferences are automatically set to display images at 96 ppi - if you choose 72 ppi for images then it will not look sharp on screen - as a round figure a lot of monitors are 96 ppi although the resolution of monitors differs per computer and quality and size of monitor, like the retina displays on macs.

           

           

          You should try exporting the pdf but only downsample to PDFs to 150 ppi.

           

           

          But any zooming in or out of the images will inheritently cause screen artifacts to appear.

          • 2. Re: Bad PDF CC preview.
            camilo umana Level 1

            Eugene, thank you.

             

            Curiously, zooming sometimes fixes the screen display.

             

            You should try exporting the PDF but only downsample to PDFs to 150 ppi.

             

            I exported to 150, 144, 72 and always remains the same bad results.

             

            As the client is seeing something that is not «a visible true» from the real thing, how to send correct PDF to avoid doubts and confusion? Perhaps a tip?

            • 3. Re: Bad PDF CC preview.
              Peter Spier Most Valuable Participant (Moderator)

              Maybe you should try 200 or 300 ppi?

              • 4. Re: Bad PDF CC preview.
                camilo umana Level 1

                Any resolution is showing the disaster.

                 

                Thank you.

                • 5. Re: Bad PDF CC preview.
                  DavidMWE Level 1

                  Hi, what is the preflight inventory on the InDesign file; on the TIFF image itself?

                  Cheers,

                  David of Markzware

                  • 6. Re: Bad PDF CC preview.
                    Dave Merchant MVP & Adobe Community Professional

                    We can't help without knowing the export settings you've used for the PDF.

                    • 7. Re: Bad PDF CC preview.
                      camilo umana Level 1

                      Hi,

                       

                      Many versions were made wityh the same problems:

                       

                      1

                      Adobe PDF (Print)

                      PDF/x-1a:2001

                       

                      2

                      Adobe PDF (Interactive)

                      72, 144 and 300 DPI.

                      • 8. Re: Bad PDF CC preview.
                        camilo umana Level 1

                        1

                        For the b/w figure that shows at the right side a «lump»:

                        Adobe InDesign Package Report

                        PUBLICATION NAME: solo 31.indd

                        PACKAGE DATE: 7/18/13 3:40 AM

                        Creation Date: 7/18/13

                        Modification Date: 7/18/13

                        SUMMARY

                        (Show Data for Hidden and Non-Printing Layers)

                        Fonts: 5 Fonts Used; 0 Missing, 0 Embedded, 0 Incomplete, 0 Protected

                        Links and Images: 1 Links Found; 0 Modified, 0 Missing, 0 Inaccessible

                        Images: 0 Embedded, 0 use RGB color space

                        Colors and Inks: 4 Process Inks; 0 Spot Inks

                        CMS is ON

                        External Plug-ins 3

                        TeacupTypeFitterModel.InDesignPlugin

                        APIDToolAssistantCS6.InDesignPlugin

                        Annotations.InDesignPlugin

                        Non Opaque Objects :None

                        FONTS

                        5 Fonts Used; 0 Missing, 0 Embedded, 0 Incomplete, 0 Protected

                        - Name: ArialMT; Type: OpenType TrueType, Status: OK

                        Filename: Macintosh HD:Library:Fonts:Microsoft:Arial.ttf

                        Full Name: Arial

                        First Used on Page: PB

                        Protected: No

                        - Name: DIN-Bold; Type: OpenType Type 1, Status: OK

                        Filename: Macintosh HD:Users:cumana:Library:Extensis:Suitcase Fusion:Suitcase Fusion.fontvault:SA:l:OTPS:FontShop International:DIN-Bold:001.000:406749432:DIN-Bold.otf

                        Full Name: DIN-Bold

                        First Used on Page: 1

                        Protected: No

                        - Name: DIN-Regular; Type: OpenType Type 1, Status: OK

                        Filename: Macintosh HD:Users:cumana:Library:Extensis:Suitcase Fusion:Suitcase Fusion.fontvault:SA:l:OTPS:FontShop International:DIN-Regular:001.000:979406295:DIN-Regular.otf

                        Full Name: DIN-Regular

                        First Used on Page: 1

                        Protected: No

                        - Name: DINPro-Bold; Type: OpenType Type 1, Status: OK

                        Filename: Macintosh HD:Users:cumana:Library:Extensis:Suitcase Fusion:Suitcase Fusion.fontvault:SA:l:OTPS:--:DINPro-Bold:7.460:2710203187:DINPro-Bold.otf

                        Full Name: DINPro-Bold

                        First Used on Page: PB

                        Protected: No

                        - Name: DINPro-Regular; Type: OpenType Type 1, Status: OK

                        Filename: Macintosh HD:Users:cumana:Library:Extensis:Suitcase Fusion:Suitcase Fusion.fontvault:SA:l:OTPS:--:DINPro-Regular:7.460:646987135:DINPro-Regular.otf

                        Full Name: DINPro-Regular

                        First Used on Page: C

                        Protected: No

                        LINKS AND IMAGES

                        Links and Images: 1 Links Found; 0 Modified, 0 Missing, 0 Inaccessible

                        Images: 0 Embedded, 0 use RGB color space

                        - Name: BR logo tiff.tif; Type: TIFF Grayscale; Status: Linked

                        Filename: BR logo tiff.tif

                        Link Updated: Thursday, July 18, 2013 3:03 AM

                        File Last Modified:

                        Actual ppi: 300x300   Effective ppi: 2000x2000

                        Layer Overrides: N/A

                        Link Profile:   Embedded

                        On Page 1

                        COLORS AND INKS

                        4 Process Inks; 0 Spot Inks

                        - Name and Type: Process Cyan; Angle: 0.000; Lines/Inch: 0.000

                        - Name and Type: Process Magenta; Angle: 0.000; Lines/Inch: 0.000

                        - Name and Type: Process Yellow; Angle: 0.000; Lines/Inch: 0.000

                        - Name and Type: Process Black; Angle: 0.000; Lines/Inch: 0.000

                        PRINT SETTINGS

                        Printing To: Printer

                        Number of Copies: 1

                        Reader Spreads: No

                        Even/Odd Pages: Both

                        Pages: All

                        Proof: No

                        Tiling: None

                        Scale: 100%, 100%

                        Page Position: Upper Left

                        Print Layers: Visible & Printable Layers

                        Printer’s Marks: None

                        Bleed: 0 mm, 0 mm, 0 mm, 0 mm

                        Color: Composite RGB

                        Trapping Mode: None

                        Send Image Data: Optimized Subsampling

                        OPI/DCS Image Replacement: No

                        Page Size: Custom: 120 mm x 121 mm

                        Paper Dimensions: 209.903 mm x 297.039 mm

                        Orientation: Portrait

                        Negative: No

                        Flip Mode: Off

                         

                        Name          BR logo tiff.tif

                        Format          TIFF

                        Page          1

                        Color Space          Grayscale

                        Status          OK

                        Size          1.4 MB (1424232 bytes)

                        ICC Profile          Dot Gain 15%

                        Actual PPI          300

                        Effective PPI          2000

                        Dimensions          1181 x 1181

                        Creator          Adobe Photoshop CS2 Windows

                        Place Date          Thursday, July 18, 2013 3:03 AM

                        Layer          Layer 1

                        Modified          Friday, September 7, 2012 6:11 AM

                        Path          Macintosh HD:Users:cumana:Desktop:julio 17:BR logo tiff.tif

                        Creation Date          Friday, January 19, 2007 9:16 AM

                        Scale          15%

                        Transparency          No

                         

                        2

                        PDF preflight for the color figure:

                        Adobe InDesign Package Report

                        PUBLICATION NAME: eucoles lunes 16.indd

                        PACKAGE DATE: 7/18/13 3:37 AM

                        Creation Date: 7/15/13

                        Modification Date: 7/16/13

                        SUMMARY

                        (Show Data for Hidden and Non-Printing Layers)

                        Fonts: 0 Fonts Used; 0 Missing, 0 Embedded, 0 Incomplete, 0 Protected

                        Links and Images: 1 Links Found; 0 Modified, 0 Missing, 0 Inaccessible

                        Images: 0 Embedded, 1 use RGB color space

                        Colors and Inks: 4 Process Inks; 0 Spot Inks

                        CMS is ON

                        External Plug-ins 0

                        Non Opaque Objects :None

                        FONTS

                        0 Fonts Used; 0 Missing, 0 Embedded, 0 Incomplete, 0 Protected

                        LINKS AND IMAGES

                        Links and Images: 1 Links Found; 0 Modified, 0 Missing, 0 Inaccessible

                        Images: 0 Embedded, 1 use RGB color space

                        - Name: 40 eucol BR.jpg; Type: JPEG RGB; Status: Linked

                        Filename: 40 eucol BR.jpg

                        Link Updated: Monday, July 15, 2013 1:41 PM

                        File Last Modified:

                        Actual ppi: 175x175   Effective ppi: 195x197

                        Layer Overrides: N/A

                        Link Profile:   Embedded

                        On Page 1

                        COLORS AND INKS

                        4 Process Inks; 0 Spot Inks

                        - Name and Type: Process Cyan; Angle: 0.000; Lines/Inch: 0.000

                        - Name and Type: Process Magenta; Angle: 0.000; Lines/Inch: 0.000

                        - Name and Type: Process Yellow; Angle: 0.000; Lines/Inch: 0.000

                        - Name and Type: Process Black; Angle: 0.000; Lines/Inch: 0.000

                        PRINT SETTINGS

                        Printing To: Printer

                        Number of Copies: 1

                        Reader Spreads: No

                        Even/Odd Pages: Both

                        Pages: All

                        Proof: No

                        Tiling: None

                        Scale: 100%, 100%

                        Page Position: Upper Left

                        Print Layers: Visible & Printable Layers

                        Printer’s Marks: None

                        Bleed: 0 mm, 0 mm, 0 mm, 0 mm

                        Color: Composite RGB

                        Trapping Mode: None

                        Send Image Data: Optimized Subsampling

                        OPI/DCS Image Replacement: No

                        Page Size: Custom: 1160 mm x 1710 mm

                        Paper Dimensions: 209.903 mm x 297.039 mm

                        Orientation: Landscape

                        Negative: No

                        Flip Mode: Off

                         

                        3

                        PDF info

                        PDF version number: “1.3”

                        File size (KB): 421.1

                        Trapping: “False”

                        PDF/X Version: “PDF/X-1:2001”

                        PDF/X conformance level: “PDF/X-1a:2001” Number of plates: 4

                        Names of plates: “(Cyan) (Magenta) (Yellow) (Black)

                        Preflight, 11.0.0 (113)

                        Acrobat version: 11.00 Operating system: Mac OS X 10.7.5

                        • 9. Re: Bad PDF CC preview.
                          camilo umana Level 1

                          For the record: in a test, If the PDF is distilled with a portion of the image (1/6), the results are considerable better. Attached is a sample showing how the pixels are happily absent. It is (a memory problem) when making the PDf derived from the user? Or an Adobe Acrobat pertinence?:

                           

                           

                           

                          cropped.jpg