1 Reply Latest reply on Jul 18, 2013 10:43 AM by sjpt

    how do i authorize multiple computers?

    oha12

      i need to authorize my computer in order to return ebooks.  when i go to authorize it i get a message saying I can not authorize multiple computers.  i am only trying to authorize one lap top..so what now?

        • 1. Re: how do i authorize multiple computers?
          sjpt Level 4

          Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

          Unfortunately, it often then gives misleading error messages about what is wrong; including quite often a message such as yours.

           

          Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your Adobe ID.