I've packaged and sent my INDD files to my printer, including all links and font files. He provided me with PDF Proofs for my review. However, upon inspection I noticed that there were specific characters that failed to print. Specifically, the characters that failed to print there were only the letters with the line/hyphen above them. The rest of the file/characters printed fine.
Anyone know what would cause this to occur? My printer was able to fix the problem on his end without having me to send new files, but attributed the error to a corrupt file. However, on my PC, the files print fine and all characters show up in my PDF files. Just want to know what could have happened.
Sounds like an error on his end with how he made the PDF.
Thanks, that's what we were thinking but didn't want to point fingers. The problem is the printer didn't want to share what he did to fix the problem, so I just wanted to be aware of all the possibilities that could make this occur so to be sure that there is/was nothing wrong with our files. My suspicion is that they did not use the fonts that were packaged and sent.
Any other possiblilities?
That would be a good guess. This kind of thing used to be common with PDF where the fonts weren't properly embedded, but you sent him the .indd and the fonts, so he's the one who made the PDF. Used to see it , too, when the PDF was imposed using Quark if the fonts were double-byte.