4 Replies Latest reply on Jul 19, 2013 12:42 PM by crturner

    Premiere Elements 11 wont launch on my MacBookPro

    crturner

      I installed Premiere Elements 11 today and it wont launch.

       

      The launch window doesn't get past:

       

      • Loading SmartSoundAdobePlugin.bundle

       

      before I get the Adobe Premiere Elements 11 quit unexpectedly; report.

       

      I click re-open and the problem persists.

       

      My System Profile:

       

      • Model: MacBookPro10, Intel Core i7, 2.6 GHz, 16 GB,
      • Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
      • Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
      • Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz,
      • Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz,
      • OS X version 10.8.4

       

      I have re-installed twice and received no installation errors.

       

      Would appreciate any tips on what I am doing wrong.