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1. Re: Windows 8.1 - errors in Send Now
saflynn Jul 18, 2013 2:16 AM (in response to pope_a_g)Hi pope_a_g
Could you please supply us with a screen shot of the error message you are seeing when you attemp to send a file on IE/WIN8
I've just sucessfully send a number of transactions using IE10 on Windows 8
Susan
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3. Re: Windows 8.1 - errors in Send Now
saflynn Jul 18, 2013 2:46 AM (in response to pope_a_g)Thank you for the screen shots
I'm afraid we don't support Windows 8.1
See our System Requiremets page for supported Operating Systems and Browsers - https://www.acrobat.com/misc/en/system-requirements.html
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4. Re: Windows 8.1 - errors in Send Now
jbayler Jul 18, 2013 7:22 AM (in response to pope_a_g)Just try Adobe SendNow function in the "Adobe Reader XI".
The "Adobe Reader XI" works under Windows normally problem free, which, according to the Adobe Support is "Adobe Reader XI" SendNow function of the successor to the Desktop Tool.<<<--- Orginal Support Message --->>>
Sehr geehrter Herr XXXXX,
vielen Dank für die Zusendung Ihrer Fragen sowie den Screenshot.
Die von Ihnen Markierte Funktion auf dem Screenshot ist der "Ersatz" für die Desktop Anwendung. Mit dieser Funktion haben Sie die gleichen Möglichkeiten wie mit der Desktopanwendung.
<<<--- Orginal Support Message --->>>
<<<--- Translat Support Message --->>>
Dear Mr. XXXXX,
Thanks for sending us your questions, as well as the screenshot.
The function you selected in the screenshot is the "replacement" for the desktop application. With this function, you have the same features as the desktop application.
<<<--- Translat Support Message --->>> -
5. Re: Windows 8.1 - errors in Send Now
bob.treitman Jul 18, 2013 12:00 PM (in response to pope_a_g)Thank you for reporting this problem. We will investigate. In the meantime, can you...
- Try with Firefox and Chrome and let us know if you have the same experience with those browsers?
- Tell us what version of the Adobe Flash Player you have installed? You can see this by going to http://www.adobe.com/software/flash/about/
- Try uploading files to https://workspaces.acrobat.com (you can use the same Adobe ID as you are using for SendNow) and let us know if you see the same problem there?
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6. Re: Windows 8.1 - errors in Send Now
bob.treitman Jul 18, 2013 12:04 PM (in response to jbayler)This is NOT a replacement for the SendNow Desktop Application. The functionality you get from the Reader/Acrobat panel is a small subset of what you get with the web client or what you got with the Desktop Application (which Adobe is no longer distributing).




