7 Replies Latest reply on Jul 18, 2013 10:50 AM by Frans van der Geest (ACP)

    InDesign CC can't open file - error: saved in newer version (CS7.0)

    GraphicsNatalie Level 1

      My coworker and I set up CC accounts last month (upgraded from CS5) but now when I'm trying to open a file she edited recently I get this error: "Cannot open "file name.indd" because it was saved with a newer version of Adobe InDesign (CS7.0). You must use that version or later to open the file. To then enable it to be opened in this version, choose Save As InDesign CS4 or later, or export to IDML."

      Both are PCs. We are using the same software it seems so I'm confused as to the CS 7 version she is saving in and doesn't allow me to open the file.

      Any suggestions?