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I'm assuming you're using simple files, and not storing the FM files in a CMS.
> It lists the file name, but adds a 3-character file exension after ".fm" at the end of the file name.
The way Frame save appears to work is:
- Create and write docname.fm.tmp, and only when successfully written ...
- Delete docname.backup
- Rename docname.fm to docname.backup
- Rename docname.fm.tmp to docname.fm
This is cautious practice. Consider what might happen if it really re-wrote docname.fm in-place, and failed partway through.
Due to creating the temp file, the only obvious scenario that leads to this result is insufficient free space on the logical drive. That's pretty unlikely.
A less likely scenario is that you have write permissions on the files, but not on the directory, so the create-docname.fm.tmp fails.
So this does not a first glance look like an FM problem. It looks like a network FS problem, usually Windows Server. I blame Bill Gates. Get I.T. involved.