4 Replies Latest reply on Jul 20, 2013 11:02 AM by tahoe blues

    "InDesign Unexpectedly Quit" message when I quit normally.

    tahoe blues Level 1

      I have the latest version of ID CC, but this has happened with the previous two as well – I always get a "InDesign Unexpectedly Quit" message when I quit normally. What is the problem, and is there a way to fix it?

       

      Thanks!

        • 1. Re: "InDesign Unexpectedly Quit" message when I quit normally.
          tahoe blues Level 1

          Nobody has any ideas why this is happening?

          • 2. Re: "InDesign Unexpectedly Quit" message when I quit normally.
            tahoe blues Level 1

            Here is the "crash report", but again, this happens upon quitting out normally:

             

            Process:         Adobe InDesign CC [452]

            Path:            /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC

            Identifier:      com.adobe.InDesign

            Version:         9.0.0.244 (9000)

            Code Type:       X86-64 (Native)

            Parent Process:  launchd [130]

            User ID:         501

             

             

            Date/Time:       2013-07-19 20:38:48.841 -0700

            OS Version:      Mac OS X 10.8.4 (12E55)

            Report Version:  10

             

             

            Interval Since Last Report:          127749 sec

            Crashes Since Last Report:           12

            Per-App Interval Since Last Report:  3531 sec

            Per-App Crashes Since Last Report:   12

            Anonymous UUID:                      5E26EEF0-E50E-170C-BB92-861046FFF054

             

             

            Crashed Thread:  0  Dispatch queue: com.apple.main-thread

             

             

            Exception Type:  EXC_CRASH (SIGABRT)

            Exception Codes: 0x0000000000000000, 0x0000000000000000

             

             

            Application Specific Information:

            *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFNumber setMenu:]: unrecognized selector sent to instance 0x800000001227ef57'

            terminate called throwing an exception

            abort() called

             

             

            Application Specific Backtrace 1:

            0   CoreFoundation                      0x00007fff8a4efb06 __exceptionPreprocess + 198

            1   libobjc.A.dylib                     0x00007fff8c01a3f0 objc_exception_throw + 43

            2   CoreFoundation                      0x00007fff8a58640a -[NSObject(NSObject) doesNotRecognizeSelector:] + 186

            3   CoreFoundation                      0x00007fff8a4de02e ___forwarding___ + 414

            4   CoreFoundation                      0x00007fff8a4dde18 _CF_forwarding_prep_0 + 232

            5   AppKit                              0x00007fff91755297 -[NSMenu setMenuRepresentation:] + 288

            6   AppKit                              0x00007fff917550c9 -[NSMenu dealloc] + 53

            7   dvaui                               0x0000000100c72e07 _ZN5dvaui7utility11OS_Menu_MAC11DoPopupMenuERS1_PKNS_2ui7UI_NodeERKN7dvacore4geom5RectTIf EEbb + 1495

            8   dvaui                               0x0000000100c6fa85 _ZN5dvaui7utility11OS_Menu_MACD2Ev + 85

            9   Actions                             0x00000001170c8339 GetPlugIn + 174041

            10  Application UI                      0x000000010ff37e9d _ZN10CPMUnknownI18ISAXContentHandlerEC2EP10IPMUnknown + 484749

            11  ObjectModelLib.dylib                0x0000000104abbef8 ObjectModelLib.dylib + 32504

            12  ObjectModelLib.dylib                0x0000000104ab601a ObjectModelLib.dylib + 8218

            13  PublicLib.dylib                     0x00000001011083f7 _ZN23MultiControllingUnknownD2Ev + 71

            14  ObjectModelLib.dylib                0x0000000104ae6588 _Z16ShuksanTerminateP7IPlugIn + 18888

            15  ObjectModelLib.dylib                0x0000000104ae64df _Z16ShuksanTerminateP7IPlugIn + 18719

            16  ObjectModelLib.dylib                0x0000000104ae6626 _Z16ShuksanTerminateP7IPlugIn + 19046

            17  DataBaseLib.dylib                   0x0000000104a49372 _ZN7DBUtils30DiscardLazyNotificationSubjectEP9IDataBaseRK6UIDRef + 8050

            18  DataBaseLib.dylib                   0x0000000104a49f1a _ZN7DBUtils30DiscardLazyNotificationSubjectEP9IDataBaseRK6UIDRef + 11034

            19  ObjectModelLib.dylib                0x0000000104ad49b2 ObjectModelLib.dylib + 133554

            20  ObjectModelLib.dylib                0x0000000104ae63ab _Z16ShuksanTerminateP7IPlugIn + 18411

            21  ObjectModelLib.dylib                0x0000000104ae1bf3 _Z16ShuksanTerminateP7IPlugIn + 51

            22  Adobe InDesign CC                   0x0000000100001de2 main + 450

            23  Adobe InDesign CC                   0x0000000100001bb4 start + 52

             

             

            Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

            0   libsystem_kernel.dylib                  0x00007fff8dc82212 __pthread_kill + 10

            1   libsystem_c.dylib                       0x00007fff86d88b54 pthread_kill + 90

            2   libsystem_c.dylib                       0x00007fff86dccdce abort + 143

            3   libc++abi.dylib                         0x00007fff892ef9eb abort_message + 257

            4   libc++abi.dylib                         0x00007fff892ed39a default_terminate() + 28

            5   libobjc.A.dylib                         0x00007fff8c01a873 _objc_terminate() + 91

            6   libc++abi.dylib                         0x00007fff892ed3c9 safe_handler_caller(void (*)()) + 8

            7   libc++abi.dylib                         0x00007fff892ed424 std::terminate() + 16

            8   libc++abi.dylib                         0x00007fff892ee58b __cxa_throw + 111

            9   libobjc.A.dylib                         0x00007fff8c01a50c objc_exception_throw + 327

            10  com.apple.CoreFoundation                0x00007fff8a58640a -[NSObject(NSObject) doesNotRecognizeSelector:] + 186

            11  com.apple.CoreFoundation                0x00007fff8a4de02e ___forwarding___ + 414

            12  com.apple.CoreFoundation                0x00007fff8a4dde18 _CF_forwarding_prep_0 + 232

            13  com.apple.AppKit                        0x00007fff91755297 -[NSMenu setMenuRepresentation:] + 288

            14  com.apple.AppKit                        0x00007fff917550c9 -[NSMenu dealloc] + 53

            15  com.adobe.dvaui.framework               0x0000000100c72e07 dvaui::utility::OS_Menu_MAC::DoPopupMenu(dvaui::utility::OS_Menu_MAC&, dvaui::ui::UI_Node const*, dvacore::geom::RectT<float> const&, bool, bool) + 1495

            16  com.adobe.dvaui.framework               0x0000000100c6fa85 dvaui::utility::OS_Menu_MAC::~OS_Menu_MAC() + 85

            17  com.adobe.InDesign.Actions              0x00000001170c8339 0x11708d000 + 242489

            18  com.adobe.InDesign.Application UI          0x000000010ff37e9d 0x10fe55000 + 929437

            19  ObjectModelLib.dylib                    0x0000000104abbef8 0x104ab4000 + 32504

            20  ObjectModelLib.dylib                    0x0000000104ab601a 0x104ab4000 + 8218

            21  PublicLib.dylib                         0x00000001011083f7 MultiControllingUnknown::~MultiControllingUnknown() + 71

            22  ObjectModelLib.dylib                    0x0000000104ae6588 0x104ab4000 + 206216

            23  ObjectModelLib.dylib                    0x0000000104ae64df 0x104ab4000 + 206047

            24  ObjectModelLib.dylib                    0x0000000104ae6626 0x104ab4000 + 206374

            25  DataBaseLib.dylib                       0x0000000104a49372 0x104a3e000 + 45938

            26  DataBaseLib.dylib                       0x0000000104a49f1a 0x104a3e000 + 48922

            27  ObjectModelLib.dylib                    0x0000000104ad49b2 0x104ab4000 + 133554

            28  ObjectModelLib.dylib                    0x0000000104ae63ab 0x104ab4000 + 205739

            29  ObjectModelLib.dylib                    0x0000000104ae1bf3 ShuksanTerminate(IPlugIn*) + 51

            30  com.adobe.InDesign                      0x0000000100001de2 main + 450

            31  com.adobe.InDesign                      0x0000000100001bb4 start + 52

            • 3. Re: "InDesign Unexpectedly Quit" message when I quit normally.
              BobLevine MVP & Adobe Community Professional

              Please do not post crash reports here. Copy them to pastebin.com and post a link here. I've trimmed the report.

              • 4. Re: "InDesign Unexpectedly Quit" message when I quit normally.
                tahoe blues Level 1

                Bob,

                I was asked specifically by an InDesign staffer on their Facebook page to post the crash report here and that an expert would respond. However, here is the Pastebin Link:

                 

                InDesign Crash Report