8 Replies Latest reply on Jul 24, 2013 7:01 AM by agreenseth

    Canceling a Search disables the Search function

    agreenseth Level 1

      We are using RoboHelp 10 and producing WebHelp.

       

      Our testing team noticed this problem. If the user starts a search in the Help and then clicks the Cancel link (that appears briefly in the left pane), the entire search function is disabled.

       

      The status bar shows "javascript:void(0);" and then a dialog box opens stating:

       

      A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

      Script: http...URL...onlinehelp/whstub.js:181

       

      Another time the same message opened, but with this reference: ...onlinehelp/whstub.js:172

       

      I admit that I do not know javascript. Has anyone else encountered this problem? Did you find a resolution?

       

      Many, many thanks.

       

      Ann Greenseth

       

      Message was edited by Peter Grainge to remove email address from thread.