Prmiere Pro CS5 freezes and then crashes when I try to open any sequence. It is unusable. I have a new Dell Precision M6700, Windows 7 64bit, SP1, Intel Core I7 3940XM CPU @3.00GHz, 16Gb Ram, NVidia Quadro K5000M. I have uninstalled and reinstalled Premier Pro twice, as well as installing and uninstalling the whole Master Collection twice, to no avail. I have also run full diagnostics on the laptop and everything thing appears to be fine... Please help!!
>diagnostics on the laptop
Does your laptop have dual video?
If yes, read below... if no, ignore
Dual video laptop problems
-link to why http://forums.adobe.com/message/4685328
Also, what is your nVidia driver version?
Right click in any open area of the Windows desktop
Select NVIDIA Control Panel from the popup window
Select SYSTEM INFORMATION at the lower left corner
Driver version should be the 1st line in Details
I have a GTX285 using driver 296.10 and Win7
Thanks for your help. I right clicked on the program icon and logged in as administrator, and the program now seems to work properly!
Thank you so much, this was really bugging me...