Thanks for the reply. Couple things though. I chose to upgrade to the "basic" service. What's weird is (1) I can create more forms than the 5 maximum and (2) the new forms do not show the "upgrade to edit" but the forms that I created before I upgraded, that I need, do still have that.
I sounds like this bullet may be what is happening:
- If another person who has a free account has shared a form with you then that form will not be “upgraded” with your paid account. Features of a form file are determined by the author’s account level – only the forms you create will have the paid features enabled. In this case, the other person would need to upgrade their account.