As John T. Smith suggests..."you need to contact Adobe"
Yours is definitely a matter that only Adobe can resolve. It has an excellent department in Adobe Chat, very quick, effective, and professional in resolving these types of issues in minutes or less.
An Adobe Chat representative is probably available at
Please let us know if that works for you.
Thank you for pointing me in the right direction.. I was having trouble finding the right place. And the problem is fixed now.
Great news. Glad that worked for you.
The follow up will help those who find themselves in a similar situation.
Wishing great Premiere Elements 9.0/9.0.1 projects.