9 Replies Latest reply on Jul 28, 2013 12:31 AM by pwillener

    Unable to view web-based videos

    burkeweb44

        For the past few days, I have been unable to view web-based videos with the exception of YouTube. I am running Windows 7, IE 10, and am using Flash Player ver 11.8.800.94. Have tried using Beta ver 11.8.800.115 with no change. I have run 2 different anti-virus/anti-malware programs, and nothing was found. Have un-installed/re-installed Flash Player several times, and still receive messages telling me I need to download Flash Player. My system shows that I am running Flash Player 32-bit, but no videos besides YouTube will play. have been in contact with Microsoft for assisstance, and have followed all their suggestions, but still no luck. I am down to rebooting my laptop from scratch but thought I would see if you might be able to assisst me first.Any suggestions?