4 Replies Latest reply: Jul 24, 2013 7:53 PM by user7777 RSS

    Where is a working download link for CS5?

    user7777 Community Member

      I have a serial/license for Adobe CS5 Design Master Collection that was bought   I have a new computer would like to install this software through a downloadable file. When i check the Adobe website, there is nothing listed with a working download link.I get:

       

      Access Denied
      You don’t have permission to access “http://trials2.adobe.com/AdobeProducts/STAM/CS5/win32/MasterCollection_CS5_LS1.exe?” on this server.

      Reference #18.a5440317.1374449396.c2d4169

       

      http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

       

       

       

      I try downloading the MasterCollection_CS5 and I followed the instruction using different browsers. I used firefox and chrome and still get that error.

       

      Please help. I need this program for work. Thanks

        • 1. Re: Where is a working download link for CS5?
          pwillener CommunityMVP

          http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

           

          Make sure you follow every step in the Very Important Instructions before proceeding to the actual download.

          • 2. Re: Where is a working download link for CS5?
            user7777 Community Member

            Thanks for the link.

             

            Am I missing any part of the instructions?

             

            I used a direct cable for internet.

            I used firefox and chrome

            I turned off my virus scanner and disable adblock

            I allowed pop ups

            I double check my cookie setting to let downloads in

            I have an adobe account.

             

            Unfortunately download link still gets the same error.  Is there an actual working download link that doesn't send people in circles or hoops? Thanks.

            • 3. Re: Where is a working download link for CS5?
              John Waller CommunityMVP

              That prodesigntools link works for everyone who wants to download CS5.

               

              I just tried it myself and it works fine.

               

              I suspect you're struggling at either Step #2 or Step #3.

               

              Step 1 sends you (temporarily) to the Acrobat download page. Click Download.

               

              Step 2 - cancel the dialogue box which pops up (don't need it)

               

              Step 3 - back to prodesigntools.com and click the Master Collection CS5 download links.

              • 4. Re: Where is a working download link for CS5?
                user7777 Community Member

                Thanks everybody for the help.  There almost a few dozens of response of people who still have the same download issue so I contacted adobe tech support. Sunil was very helpful and gave me a working link and new set of instructions. So now CS5 is working on my new laptop.

                 

                Just as a heads up I had one tech support guy name Gavin, chatted me with on 7/23/2013 8:00pm who made a claim there no such option to download software that you already purchased and will continue to insist that you need to subscribe to Creative Cloud for $29.99 per month to get an upgrade and help. This is not adobe policy and just a sales pitch. Just be careful and there are nice honest people such as users on these forums who can help.