7 Replies Latest reply on Jul 22, 2013 3:07 PM by A.T. Romano
      • 1. Re: Why Premiere Elements 10 asks me to update my Nvidia GeForce 9200M GS ?
        A.T. Romano Mythic

        Riccardo Pesare

         

        If you have the latest compatible driver for your video card (as confirmed from the web site of the manufacturer of you video card), then please doing the following to see if it will address the issue:

         

        Remove the BadDrivers.txt file found in Windows 7 and 8 64 bit path:

        Local Disk C

        Program Data

        Adobe

        Premiere Elements

        10.0

        in the 10.0 Folder is the BadDrivers.txt file that you delete.

         

        Make sure that you are working with Folder Options Show Hidden Files, Folders, and Drives active so you can see that path.

         

        Here is the thread that first brought to attention BadDrivers.txt file in this type of matter. Please check out the rationale for its being which is also described in the thread.

        http://forums.adobe.com/thread/732067

         

        Thanks. We will be watching for your follow up.

         

        ATR

        • 2. Re: Why Premiere Elements 10 asks me to update my Nvidia GeForce 9200M GS ?
          Riccardo Pesare Newcomer

          Thank you for your prompt reply.

           

          Maybe it's better if i explain you the entire situation.

          First  of all I am using Windows Vista 32 bit (on a HP Pavilion dv6).

          Actually it happens lately that the software video screening doesn't work properly smooth so that i cannot see the video into the software and i must export it if i want to see the result. It stops, that makes working impossible.

          By the way, since two weeks, when i open the software, a screening tells me that i have to update the video card like i told you, if i want better performances.

           

          As far as i have understood from your message (and if the information given to you now don't change anything), should i delete the BadDrivers.txt file? And that would solve the matter ?

           

          By the way, thanks for your attention

          Goodbye

          Riccardo

          • 3. Re: Why Premiere Elements 10 asks me to update my Nvidia GeForce 9200M GS ?
            A.T. Romano Mythic

            Riccardo Pesare

             

            Thank you for the update and additional information.

             

            I think that you should give deletion of the BadDrivers.txt file a try. But with your Windows Vista 32 bit, the path that I posted will not apply to you. I do not have Windows Vista 32 bit, but I do also have Windows XP 32 bit. The path to the BadDrivers.txt file there is:

            Local Disk C

            Documents and Settings

            All Users

            Application Data

            Adobe

            Premiere Elements

            10.0

            and in the 10.0 Folder should be the BadDrivers.txt file that you delete. It is a small file (about 1 KB and is described as a Text document).

             

            In all cases, make sure that you have Folder Options "Show Hidden Files, Folders, and Drives" active so that you can see the path. Let me know if any of the above helps you find that BadDrivers.txe file in your Windows Vista 32 bit. If in doubt, do not delete anything unless the file specifically is named BadDrivers.txt file.

             

            Based on your results, we will decide what next.

             

            Thank you.

             

            ATR

            • 4. Re: Why Premiere Elements 10 asks me to update my Nvidia GeForce 9200M GS ?
              Riccardo Pesare Newcomer

              The path to find the BadDrivers.txt file is the same as in your first  message:

              Local Disk C

              Program Data

              Adobe

              Premiere Elements

              10.0

               

              So i found it.

              Do i have to delete it definetely?

              • 5. Re: Why Premiere Elements 10 asks me to update my Nvidia GeForce 9200M GS ?
                A.T. Romano Mythic

                Riccardo Pesare

                 

                I would encourage you to delete it and see the results.

                 

                Another BadDrivers.txt file will be generated automatically to replace it.

                 

                Many have been down this path, including myself.

                 

                It is worth the try. If it takes care of the problem great. If not, the video card driver message may be coincidental to under problem related to other factors. Or, as suggested in the link about the txt file, the point may be reached where video card replacement, rather than driver update, may be indicated.

                 

                Looking forward to the outcome.

                 

                Thank you.

                 

                ATR

                • 6. Re: Why Premiere Elements 10 asks me to update my Nvidia GeForce 9200M GS ?
                  Riccardo Pesare Newcomer

                  No, i deleted the BadDrivers.txt file, relaunch Premiere elements 10 but the problem persists: the problem screening come out as beforer, and there is a new BadDriver.txt file ...

                  Maybe the Nvidia driver isn't compatible anymore with the software, like Daksha 123 wrote under your question in the link you post me...

                   

                  By now, If you have anything to reccomend me anymore, it doesn't matter. I try to resolve the problem in other way...

                  You have already done much for me and i can only thank you

                   

                  Thank you so so much , GRAZIE

                  Goodbye

                  Riccardo

                  • 7. Re: Why Premiere Elements 10 asks me to update my Nvidia GeForce 9200M GS ?
                    A.T. Romano Mythic

                    Riccardo Pesare

                     

                    Many thanks for staying with the troubleshooting.

                     

                    I am sorry that the outcome could not have been better.

                     

                    When you get a chance, please let us know the outcome.

                     

                    Best wishes

                     

                    ATR