3 Replies Latest reply on Jul 22, 2013 7:24 AM by Mylenium

    Adobe After Effects CS6 (Creative Cloud) issue

    QYN

      Hello everyone,

       

      One of my colleagues approached me with a problem today regarding After Effects CS6. Whenever she inserts a video the upper half turns black, while the other half is being showed properly. When the video is being played outside of AE the video is being showed properly. When she does render this video, the rendered video will include the black half. The picture shown below is an example of how it looks:

       

      screendump_AE_Problem01.jpg
      I updated the videodrivers just to be safe, but that did not help either. Does anyone have an idea on how to fix this problem?

       

      Thanks in advance!

       

      Jean B.

       

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