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Generating .chm from Robohelp for Word, but none of my Help Documents are Showing?!

New Here ,
Oct 04, 2007 Oct 04, 2007

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Hey guys,

I'm new to the forum (and to Robohelp), and have been spending the last few days being frustrated by what I'm sure is an easy fix but I can't seem to find the answer to.

I've created a pretty simple help file in Robohelp for Word, and all I want to do compile it using Microsoft HTML Help into a .CHM file and distribute the whole deal. Pretty simple, right? Except when I test the chm on another computer:

- The Help browser shows
- My TOC shows

... but none of my actual Help documents show. Instead, it tells me that it cannot display the webpage. Where are the files I need to distribute with it going, if not to the folder I wanted it to compile to? What am I missing?

Thank you so much for you help!

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Community Expert ,
Oct 04, 2007 Oct 04, 2007

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Welcome to the forum.

I'll bet you are putting that CHM on a network drive and then testing it?

Put it on the local drive of another machine and now it works OK?

Take a look under Authoring on my site.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Oct 04, 2007 Oct 04, 2007

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THANK YOU!!! I checked out your site and it solved the issue... yep, we were trying to access it off the network drive.

Thank you so much!

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